What are the responsibilities and job description for the Customer Engagement Manager position at Formac?
Engagement Agent
Location: Plano, TX
Duration: 6 months
- 7 years of experience in customer engagement or client management roles.
- Proven track record of managing large-scale engagements in telecom or technology domains.
- Strong communication, negotiation, and stakeholder management skills.
- Ability to handle multiple projects simultaneously and work under pressure.
- Familiarity with project management methodologies and tools.
Preferred Skills:
- PMP or similar project management certification.
- Experience with CRM platforms and customer success tools.
- Knowledge of telecom industry processes and solutions.
Thanks
Jay
628-215-2224
Job Type: Contract
Pay: $23.87 - $40.00 per hour
Education:
- Bachelor's (Preferred)
Experience:
- customer engagement or client management : 8 years (Required)
- project management methodologies and tools: 6 years (Required)
- CRM platforms and customer success tools: 4 years (Required)
- telecom industry : 1 year (Required)
License/Certification:
- PMP or similar project management (Required)
Location:
- Plano, TX 75023 (Required)
Work Location: In person
Salary : $24 - $40