What are the responsibilities and job description for the Front Desk Associate position at Foreviva Medical Clinique?
Company Description
Foreviva Medical Clinique is a women's health care clinic that specializes in everything from weight loss, IV Therapy, Cosmetics, Immigration Physicals, and Cancer screenings out of Menlo Park, California led by Dr. Joelle Osias. Our team is dedicated to providing high-quality services to its patients and creating a fun work culture.
Role Description
This is a full-time role for a Front Desk Associate at our Menlo Park clinic and assisting when needed in our new location in Mountain View which is scheduled to open soon. As a Front Desk Associate, you will be the first point of contact for our patients. You will be responsible for warmly greeting patients, creating that 5-star experience, managing phone calls while smiling through the phone, scheduling appointments, and handling various receptionist duties. This role includes managing patient records, ensuring smooth office operations, and assisting the nurses and medical assistant with upselling treatments and skincare. The position requires on-site presence at both our clinics.
Qualifications
- Skills in Phone Etiquette and Receptionist Duties
- Proficiency in Computer Literacy
- Strong Customer Service and Communication skills
- Excellent organizational and multitasking abilities
- Previous experience in a medical office or similar setting is a plus
- High school diploma or equivalent required; additional education or certifications are beneficial
- Spanish speaking is a plus
You should join our team if you:
LOVE TO LEARN
ARE PASSIONATE ABOUT WOMEN'S HEALTH AND/OR AESTHETICS
LOVE A SUPPORTIVE, RESPECTFUL, AND FUN WORK CULTURE
DON'T MIND WEARING MANY HATS/TEAMPLAYER
WANT TO MAKE A DIFFERENCE IN PEOPLE LIVES
Kindly email resumes to our Practice Manager at gabriella@foreviva.com