What are the responsibilities and job description for the Operations Associate position at FOREVER INC.?
About FOREVER
At FOREVER®, we help families and individuals save, organize, and share their precious memories -- now and for generations. As the world’s first and only permanent, complete, and trusted memory-keeping platform in the Cloud, we provide a unique, end-to-end, AI enabled solution to digitize, back-up, share, celebrate, and permanently store personal and family memories and stories. We’re on a mission to build a company that serves millions of people and families for generations.
Founded in 2012, we are a growth-stage company that is scaling fast, investing in innovation, and expanding our reach. This is a rare opportunity to join a purpose-driven team that uses cutting-edge technology to serve people with deep emotional impact.
About the Role
FOREVER is seeking an Operations Associate to support daily order processing and media conversion operations. This entry-level role is ideal for a detail-oriented and organized individual who thrives in a collaborative, fast-paced environment.
Primary responsibilities will include converting various types of media, handling intake and organization processes, completing transactions, and ensuring timely shipment of client orders on a daily basis. To excel in this role, the ideal candidate must be adept at working both independently and as part of a team.
This is an opportunity to develop valuable operational skills while contributing to a positive and productive workplace culture.
Key Responsibilities
- Ensure the security and confidentiality of all client and company materials.
- Receive, inventory, and enter client orders into our system.
- Prepare and ship completed client orders in a timely manner.
- Digitize client materials on all media platforms used by FOREVER, Inc.
- Collaborate Cross-Functionally with all departments within FOREVER, Inc.
Qualifications
- High School Diploma/GED or Equivalent
- Proficient in the use of computers
- Strong verbal and written communication skills
- Positive attitude and willingness to grow, adapt, and learn work functions in multiple areas of the facility
- Critical thinking and problem-solving skills
- Outstanding organizational skills and attention to detail
- Comfortable working in a fast-paced, collaborative, and mission-driven environment with a proactive approach to problem-solving and innovation
- Must be able to sit, stand and move about the facility during each shift while also lifting and moving boxes weighing up to 15 pounds
You’ll Thrive at FOREVER If You…
- Care deeply about helping people preserve and share their precious memories and stories.
- Are results-oriented, data-savvy, and proactive in solving challenges.
- Enjoy working with people and are a positive member of a mission-oriented, dedicated team.
- Appreciate a balance of strategic thinking and tactical execution.
What You’ll Love About Working at FOREVER:
- Mission-driven culture with meaningful impact on families around the world.
- A high-ownership, critical role in a growth-stage tech company.
- Competitive salary, benefits, opportunities for advancement.
- A collaborative, values-driven team based in Green Bay with a very highly connected workforce.
Employment Statements
We are an Equal Opportunity Employer.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.