What are the responsibilities and job description for the Clinic Support Specialist | PT Tech position at Forever Fit Physical Therapy and Wellness?
Forever Fit Physical Therapy and Wellness is looking for an energetic, detail-oriented Clinic Support Specialist (CSS) to be the heartbeat of our outpatient orthopedic clinic. You'll be the bridge between exceptional patient care and smooth day-to-day operations — the person patients remember, and the person therapists rely on.
What You'll Do
Patient Experience
- Deliver a warm, consistent welcome and support patients from check-in through their first visit and beyond
- Assist patients with exercise execution and place them on modalities (heat, ice, etc.) as directed
- Proactively solve scheduling conflicts before they become problems
Administrative Ownership
- Confirm new patient paperwork is complete and check that insurance benefits and authorization have been verified by our back-office team ahead of appointments.
- Collect copays and balances with professionalism and accuracy
- Fill same-day cancellations and keep the following week's schedule full
- Basic clerical work and computer/data entry in our EHR system
Clinical & Environment Support
- Assist therapists as needed to keep sessions running on time
- Turn over treatment rooms between patients; keep equipment organized and sanitized
- Monitor and restock supplies before shortages happen
- Help maintain a clean, calm, organized clinic environment
What We're Looking For
- Strong multitasker with excellent customer service instincts
- Interest in physical therapy, exercise physiology, or healthcare administration
- Comfortable with basic computer/clerical work
- Basic health insurance knowledge a plus, not required
- Prior experience helpful but not necessary — we train
Details
- Part-time, 16 hours per week, year-round
- Tuesday and Thursday 10:20 am - 7 pm
- In-person
Job Type: Part-time
Work Location: In person
To apply, please click the link below.
https://www.readypayonline.com/Proliant/Career/CareerApply.aspx?CID=75998e53-a9c8-4ead-8a36-517ddf3730d3&JID=3a579ed2-c8bc-f111-ac44-b026284a2e91&CSID=5be744a5-af02-4abf-9ba5-c37aac8eb231#/career/apply
Job Type: Part-time
Pay: $17.00 - $20.00 per hour
Work Location: In person
Salary : $17 - $20