Strong Mothers Intake Coordinator

Job Summary

The bilingual Intake Coordinator supports pregnant and parenting mothers from the point of referral through intake consultation and registration into group, individual, and supportive services. This role includes administrative and clerical responsibilities such as entering client data into the database, filing required documents and assessments (e.g., ASARA, PARI Connect), and collaborating with the Quality and Performance Management Team to provide client engagement reports for grant reporting purposes. The Intake Coordinator ensures adherence to program policies and guidelines and contributes to the efficient and effective completion of all assigned projects.

Major Responsibilities and Activities

•Conduct a minimum of 15 virtual intakes per week in a timely and organized manner.

•Verify client eligibility and ensure the accuracy of submitted documentation (e.g., ASARA).

•Coordinate and schedule quarterly group cohorts as directed by program leadership.

•Facilitate one educational workshop for participants (e.g., Parenting-COSP).

•Respond promptly to phone calls, emails, and inquiries regarding program services.

•Maintain accurate records for program participants (e.g., graduation certificates, provider letters).

•Provide clear and comprehensive information to prospective participants regarding program services, registration procedures, and policies.

•Perform additional duties as assigned by program leadership.

Minimum Requirements

•Bilingual in English and Spanish (required).

•Bachelor’s degree in social work, psychology, human services, or a related field preferred but not required.

•At least one year of experience in administrative or care coordination roles, preferably working with families and children.

•Strong communication, organizational, and problem-solving skills.

•Ability to interact and communicate professionally with internal staff and external partners.

•Proficiency in Microsoft Office and other computer applications, particularly Word, Excel, Outlook, and Publisher.

Salary Range:    

Bachelors - $29.12/hr - $31.04/hr

Bachelors (Bilingual)- $30.22/hr - $32.15/hr

Masters - $30.22/hr - $33.24/hr

Masters (Bilingual) - $31.59/hr - $34.34/hr

Masters (Bilingual & License) - $34.43/hr - $37.09/hr

Benefits

• Four weeks' vacation
• Medical/dental/vision/life/disability insurance
• Pension plan
• 401(k), 7% employer contribution 2% match
• Tax-deferred health care/dependent care/commuter plans

Address:

67-35 112th Street Forest Hills, NY 11375

Additional Information 

Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.