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FTR Case Planner Supervisor

Forestdale, Inc.
Jamaica, NY Full Time
POSTED ON 4/18/2026
AVAILABLE BEFORE 5/17/2026
Background

Forestdale (FD) is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care (FC) services, focusing on low-income and immigrant communities in Queens & Brooklyn. We help thousands of families work through acute & complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. FD’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.”

Job Summary

Forestdale Inc. Family Treatment Rehabilitation Preventive Services is an intensive family support prevention program for families facing challenges which can impact the ability to parent their children. This program uses the Solution-Based Casework model of practice. The Family Treatment Rehabilitation (FT/R) Case Planner Supervisor is responsible for the supervision of four case planners and one case aide. FT/R Case Planners work with families who are experiencing circumstances that threaten the safety and well-being of their children. Families referred to the FT/R Program are experiencing crises in addressing mental health and/or substance abuse concerns --- these concerns can be related to the parents and/or the children. Preventive Services help in preventing the separation of children from their families and facilitate the process of promoting healthy growth and development within the family.

Major Responsibilities/Activities

  • Supervise a unit of (4) FTR Case Planners with a caseload of 8, and (1) FTR Case Aide
  • Support certification in the SBC model and ensure the case planners practice model fidelity.
  • Participate in CDTs, Case Conferences and other staff meetings.
  • Conduct weekly supervision with each Case Planner to review case details as it relates to safety, permanency, well-being and progress of each family.
  • Ensure and track that Case Planners and Case Aides are attending ACS’s Mandatory and Forestdale’s in-service trainings.
  • Facilitate Unit meetings to support and guide their team with an emphasis on safety, risk and goals attainment by family.
  • Complete monthly Supervisory Case Reviews for Child Welfare Systems cases in Connections and for ADVPO template.
  • Attend All Conferences (FTC, ERC, STC’s) with direct report staff.
  • Monitor timely submission in PROMIS and Connections.
  • Responsible for weekly submissions of information to IT/QI department.
  • Review all documentations (e.g. FASP’s, Progress Notes, Court Reports, etc.) to ensure services provisions are in compliance with ACS and OCFS regulations.
  • Other duties as required.

Minimum Requirements

  • Masters in (Social Work, Mental Health, Psychology, etc.) required; license preferred.
  • At least 2 years Supervisory and some clinical experience preferred.
  • At least 3 year working with families. Child welfare experience preferred
  • Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective.
  • Bi-lingual ability preferred.

Salary

  • Masters: $66,000 to $73,000
  • Masters / Language: $67,000 to $75,000
  • Masters / License: $70,000 to $78,000
  • Masters / License / Language: $72,000 to $80,000

Location:

Jamaica, Queens

Benefits: Join the Forestdale Team and Enjoy Excellent Benefits:

  • Four weeks’ vacation
  • Medical/dental/vision/life/disability insurance
  • 401(k), 7% employer contribution 2% match
  • Tax-deferred health care/dependent care/commuter plans
  • Flexible Schedule
  • Opportunities for educational scholarships

Additional Information

Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

Salary : $66,000 - $80,000

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