Leasing Consultant

As the first point of contact, the Leasing Consultant provides high-quality customer service by fostering a positive and collaborative relationship with colleagues, vendors, contractors, potential and existing residents, communities, and associated agencies.

Essential Duties and Requirements:

• Customer-facing and responsive to in-person inquiries and phone calls.
• Responsible for all phases of the leasing cycle: advertise apartment vacancies; field all inquiries from prospective residents; process rental applications to lease signature; process all lease renewals; enter rental payments; and coordinate move-ins/move-outs. 
• Regularly walk the property to provide tours, inspections, and report service repairs. 
• Field resident work order requests.
• Maintain resident files, property promotional materials, and provide other duties as needed.   
• Adheres to and communicates policies, rules, and regulations to residents, maintenance staff, and vendors. 
• Other duties as assigned.

Qualifications and Skills:

• 32 hour work-week schedule with flexibility to work Saturdays when required.
• Prior experience in leasing, sales, or customer service a plus. 
• A proactive problem solver who is organized, detail oriented, and communicates with poise and tact.
• Self-starter with excellent interpersonal and relationship skills. 
• Proficiency in Microsoft Word, Excel, and general office equipment. 
• Ability to work autonomously in a high volume, high stress environment.