What are the responsibilities and job description for the Veterinary Practice Manager position at Forest Lakes Animal Clinic?
Description
We are seeking a dynamic Practice Manager to join our hospital team!
About the Position:
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities
- People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
- Financial Management: overseeing the hospital’s P&L, including accounts payable/accounts receivable, payroll, and inventory
- Customer Service: resolving client issues and escalations and overseeing follow-up communications
- This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws
Skills Knowledge, & Expertise
- Minimum of 3 years’ experience in a supervisory role
- Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
- A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team
Benefits
- Health Care Plan (Medical, Dental & Vision Options)
- 401k match
- Generous paid time off (PTO)
- Six (6) weeks of paid Parental Leave
- One (1) Work/Life Balance day off
- Short-term and long-term disability options
- Supplemental insurance options
- Discounted Veterinary Care
- Corporate discount program
- Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
About Forest Lakes Animal Clinic
Forest Lakes proudly serves the Sarasota, Florida area, providing care for companion animals, as well as some exotics and pocket pets. We're a multi-doctor practice with a fantastic support staff team. At Forest Lakes, you'll have access to modern equipment, including digital body and dental radiographs, ultrasound, and a dedicated surgery suite. Plus, we're conveniently located just 3 miles from the nearest ER facility!
Benefits:
Health Insurance, Vacation & Paid Time OffSalary : $47,186 - $64,279