What are the responsibilities and job description for the Automotive Mobile Service Technician position at Forest Lake Ford?
About Us:
Forest Lake Ford, your hometown dealership proudly serving the Forest Lake community. Nestled in our brand-new, state-of-the-art facility, we are thrilled to introduce the NEW Forest Lake Ford, where innovation meets the familiar warmth of a locally owned, family-operated dealer group. At Forest Lake Ford, we understand the importance of community and family values. Our experienced sales and service staff embody this ethos, bringing a personalized touch and a deep knowledge of Ford vehicles to every interaction.
Position Summary:
We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls.
Schedule: Monday - Friday Rotating Saturdays
Key Responsibilities:
- Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first
- Engage with many different customers each day and represent the dealership while being calm and responsive
- Organize and prepare for the day’s appointments and be excellent at time management
- Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner
- Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication
- Accurately document vehicle repairs/work performed on the repair order
- Stay informed of Ford technical bulletins and complete required training
- Able to work occasionally in challenging weather conditions
- Able to drive and maintain a company vehicle responsibly
- Take pride in the role and bring a start-up mentality to growing the business
Qualifications:
- B-level or higher qualifications preferred
- Detail-oriented and organized
- Requires little or no guidance on jobs
- Valid driver license
- ASE/Manufacturer certifications - Ford certifications are desirable but not mandatory
- Service Technician experience preferred
- Strong use of technological devices including tablets
- Must be able to perform physical taste and lift up to 100 pounds
Work Environment:
- May be exposed to noise, dust and weather elements
- Fast-paced, team-oriented environment
- Exposure to vehicle exhaust, fumes, cleaning chemicals
Compensation and Benefits:
- Base Salary: $25.00-$53.82
Benefits vary based on full‑time or part‑time status and may include:
- Medical
- Dental
- Vision
- Short-Term Disability
- Long-Term Disability
- 401(k) plan with employer match
- Paid Time off and Holidays
- Employee Discounts on vehicles and service
Why Choose Forest Lake Ford?
At Forest Lake Ford, we’re committed to helping you thrive. Here’s what makes us a standout choice for your career development:
- Hands-On Learning: Work in a state-of-the-art service department with expert mentors.
- Supportive Team: Collaborative environment focused on growth and excellence.
- Career Advancement: Long-term growth with clear opportunities at Forest Lake Ford.
Pay: $25.00 - $53.82 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
Work Location: In person
Salary : $25 - $54