What are the responsibilities and job description for the Tennis Shop Attendant position at FOREST LAKE CLUB?
Job Summary:
The Tennis Shop Attendant assists in the day-to-day operations of the tennis pro shop, ensuring that members and guests receive outstanding customer service. This role includes merchandise sales, court reservations, and assisting with tennis events.
Job Responsibilities:
Retail & Member Service:
- Greet and assist members with tennis-related purchases and inquiries.
- Process sales transactions for apparel, accessories, and equipment.
- Assist members with racket stringing and customization services (if applicable).
- Maintain a clean, organized, and well-stocked tennis shop.
Court Reservations & Event Support:
- Manage court booking system and ensure accurate scheduling.
- Communicate with members regarding availability, tournaments, and special events.
- Assist with setting up and organizing club tournaments, social events, and clinics.
Administrative & Inventory Management:
- Track and manage inventory levels for tennis merchandise.
- Assist in placing orders for tennis balls, grips, apparel, and accessories.
- Maintain accurate sales and transaction records.
Qualifications, Education, & Experience:
To perform this job successfully, an individual must be able to perform each responsibility successfully. This person must present a neat appearance and have a warm, cheerful personality. Tact and good judgment are especially beneficial characteristics. This person must also possess the knowledge, skill, and ability to carry out the job responsibilities.
- Prior experience in retail, customer service, or a tennis-related role preferred.
- Basic understanding of tennis equipment and apparel.
- Strong organizational and communication skills.
- Ability to work weekends, evenings, and club events as needed.
Physical Demands:
- Standing for extended periods.
- Occasional lifting of tennis equipment and merchandise (up to 30 lbs).
- Frequent walking between tennis shops and courts.
Salary : $10 - $13