What are the responsibilities and job description for the Director of Food And Beverage position at Forest Hills Country Club?
Company Description
Forest Hills Country Club, located in Clarkson Valley near Chesterfield, MO, has been a distinguished part of the community for 50 years. Recognized as the premier private country club in West St. Louis, it offers world-class golf and exceptional amenities. Known as "The Family Club of Choice," it fosters a welcoming, family-oriented atmosphere where members create lasting memories and friendships. Forest Hills prides itself on providing an exclusive yet approachable private club lifestyle, highly valued by its members.
Role Description
This is a full-time on-site role for the Director of Food and Beverage at Forest Hills Country Club, located in Chesterfield, MO. The Director will oversee all food and beverage operations, ensuring high-quality service. Responsibilities include managing food services, developing menus, maintaining budgets, and enhancing overall member satisfaction. Collaboration with culinary staff and managing food and beverage team performance are integral aspects of the role.
Key Responsibilities
- Oversee all food and beverage operations, including à la carte dining, banquets, pool service, and club events
- Provide visible, hands-on leadership during service periods to ensure seamless execution and member satisfaction
- Lead, mentor, coach, and hold accountable food and beverage managers and staff
- Recruit, hire, onboard, and develop team members while fostering a positive and professional culture
- Enhance service standards, training programs, and standard operating procedures
- Menu development and updates
- Monitor and respond to member feedback, ensuring prompt resolution of concerns
- Drive consistency in service delivery across all outlets and shifts
- Manage departmental budgets, financial reporting, forecasting, and P&L performance
- Analyze sales trends and implement strategies to increase revenue and improve profitability
- Control labor costs through effective scheduling and productivity management
- Oversee purchasing, inventory control, and vendor negotiations to ensure cost efficiency and quality
- Ensure all outlets meet or exceed cleanliness, safety, and health standards
- Maintain compliance with all local, state, and federal regulations, including alcohol service laws
- Plan, coordinate, and execute tournaments, banquets, weddings, and member events
- Partner with club leadership on long-term strategic planning and capital improvements
- Develop and implement innovative dining concepts, promotions, and member engagement initiatives
- Oversee beverage program development, including wine lists, cocktail programs, and vendor partnerships
- Conduct regular staff meetings, training sessions, and performance evaluations
- Utilize POS and club management systems to track performance and improve operational efficiency
- Ensure proper maintenance and upkeep of dining facilities, equipment, and service areas
- Act as a key ambassador of the club’s culture, values, and member experience
Qualifications
- 3 years of progressive food & beverage leadership experience (private club experience preferred)
- Strong leadership, communication, and team-building skills
- Proven financial acumen and experience managing budgets and P&L
- High standards for service excellence and attention to detail
- Ability to work evenings, weekends, and holidays as required
- Bachelor’s degree in Hospitality Management or related field preferred