Student Support Coordinator

Job Title: Student Support Coordinator
Status: Full-Time, In-Person
Schedule: 35 hours per week (some evenings and weekends required)
Compensation: $30.22 – $35.72 hourly
Location: Jamaica, Queens, NY (Multiple Sites)

About Queens Community House (QCH)

At Queens Community House (QCH), our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities.

As part of our strategic initiative in Jamaica, Queens, we are transforming our after-school programs into a model settlement house—offering holistic community engagement and integrated human services to strengthen the community and improve residents' quality of life.

The Student Support Coordinator is a key member of our Jamaica Youth Services team, helping advance this vision by providing comprehensive social-emotional and behavioral support to youth and families in our K–8 after-school programs.

Position Overview

The Student Support Coordinator supports children and families while building a strong foundation in social work practice. In this community-based role, you will play an essential part in addressing the social-emotional and behavioral needs of youth and strengthening family engagement.

This is an excellent opportunity for a mission-driven professional eager to grow their skills while making a meaningful impact in Queens.

What You’ll Do

• Maintain an active caseload and provide individual and group counseling sessions.
• Support students’ social-emotional development and behavioral growth.
• Coach and guide after-school staff by modeling effective youth engagement and management strategies.
• Enhance program quality by implementing SEL curriculum and contributing to staff training.
• Connect youth and families to community-based services and external providers.
• Lead family engagement events such as literacy nights, workshops, and parenting sessions.
• Maintain accurate documentation and ensure compliance with QCH and funder requirements.
• Participate in evaluation and continuous improvement efforts.

What You’ll Bring

• Master’s degree in Social Work (MSW), Mental Health Counseling, or related field required (Licensure and SIFI preferred).
• BSW with 3 years of relevant experience may be considered.
• Minimum of two (2) years’ experience working with youth and families in case management, behavioral support, and family engagement.
• Bilingual in Spanish is required.
• Strong interpersonal, organizational, and communication skills.
• Knowledge of youth development and family engagement models.
• Ability to maintain confidentiality and professionalism.
• Comfort with data collection and using data to inform practice.
• Flexibility to work occasional evenings and weekends.

What You’ll Get

QCH offers a competitive benefits package for full-time employees, including:

• Comprehensive health benefits (medical, dental, vision)
• Generous paid time off (vacation, sick leave, and holidays)
• 403(b) retirement plan with employer contribution
• Flexible Spending Account (FSA) options
• Life and disability insurance
• Professional development, mentorship, and growth opportunities
• Employee Assistance Program (EAP)
• The opportunity to make a lasting difference in the Jamaica community

Equal Employment Opportunity (EEO)

Queens Community House is an equal opportunity employer. QCH does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital or familial status, veteran status, citizenship status, or any other legally protected characteristic.

QCH is committed to building a diverse workforce that reflects the communities we serve and strongly encourages individuals from underrepresented backgrounds to apply.