Recreation Programs Lead

Description

Job Overview: The Recreation Programs Lead position is responsible for providing leadership, coordination, and support for all recreation programs. This includes planning activities, ensuring safety, managing daily operations, assisting with administrative tasks, supervising Recreation Program Staff, and facilitating program participants in various recreation activities/programs including (but not limited to) summer camps, Lawn Games, specialized clubs, and themed special events for children ages 2-18, as well as teen/tween programs, family events, large club-wide summer holiday BBQs, and more. 

The primary focus of the Recreation Programs Lead is to create a safe, engaging, and inclusive environment where all participants can enjoy meaningful recreational experiences through creativity, connection, and participation in programming.

Requirements

Essential Functions:

Customer Service – 

• Assist members with recreation program and service information. 
• Provide prompt, polite and professional service to the membership (customer). 
• Maintain a professional appearance by wearing the appropriate uniform at all times. 
• Maintain a clean, sanitary and safe environment. 
• Maintain a mature, professional, and service-oriented attitude toward members and guests.

 Operations –

• Able to work a flexible schedule including weekends and holidays. 
• Plan, organize, implement, and evaluate recreation services, programs, and offerings for all age groups. 
• Supervise Staff during recreation programs, events, and aquatics activities. 
• Maintain and control equipment and supplies. 
• Step into staff positions as needed to ensure seamless operation of programs and services. 
• Register children for activities and maintain responsibility for those children until a parent or guardian picks them up. 
• Use appropriate disciplinary measures when necessary. 
• Use attention grabbers when dealing with small or large groups of kids. 
• Communicate daily with parents/guardians via written and verbal means. 
• Take every measure to ensure the safety of participants in activities. 
• Drive children to on-site and off-site programs. 
• Oversee children while swimming. 
• Plan and participate in daily activities. 
• Have a positive attitude when working with Members and children. 
• Create and complete daily checklists and job duties to ensure completion. 
• Render emergency first aid and CPR according to prescribed procedures, and notify emergency medical personnel when necessary. 

 Lessons – 

• Awareness of safety and risk environment. 
• Complete any other tasks necessary to better serve the members of the club. 
• Always practice good judgment when caring for children. 
• Communicate program schedules, policies, and updates effectively with families. 
• Resolve participant concerns and adapt activities to meet group needs.

Other – 

•  Attend bi-weekly and/or monthly Staff meetings. 
• Able to complete other tasks as assigned within the Recreation Department as needed.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements: 

• Two years of High School or High School Diploma or equivalent (GED). 
• Valid Driver’s License 
• Current CPR/First Aid certification (opportunities to obtain these are available through Forest Highlands upon being hired).
• Clean background check 
• Background with kids, babysitting, education etc. 
• Basic knowledge of country club and golf course operations. 
• Strong interpersonal, communication, and customer service skills. 
• Must be self-motivated with a positive and professional attitude. 
• Organized, able to work in a busy environment where the priorities are changing. 
• Ability to perform a wide variety of tasks during busy times while working flexible hours with an enthusiastic personality. 
• Must be reliable.

Preferred Requirements: 

• High School Diploma or equivalent (GED).
• 1 to 3 years of related experience in a private club; or equivalent combination of education and experience. 
• Ability to handle all safety and concerns with children. 
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards. 
• CPR/First Aid and AED certified.

Language Skills: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with guests, management, vendors/suppliers, the general public and other employees of the Company.

Mathematical Skills: 

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.

Reasoning Ability: 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands and Work Environment:

•  Position is in a busy golf/country club in a private residential community. 
• Flexibility in schedule. 
• Work in an upright standing position for long periods of time. 
• Ability to lift up to 25lbs regularly; up to 50lbs occasionally and to lift overhead and push/pull. 
• Must be able to frequently walk, sit, stand, bend, use hands to finger, handle, or feel; and talk or hear, stoop kneel, crouch, adjust vision accordingly (close, distance, peripheral, and depth perception).
• Exposed to outside weather conditions including heat, cold, wind, rain, snow, and humidity. 
• Continuous ability to talk and hear. 
• Specific vision abilities required by this job include close vision.

Equipment Used:  Jonas Software, Computers, Vehicles, Cleaning chemicals, vacuum, etc.

Supervisory Responsibility: Directly supervise program staff and volunteers then report to supervisor Budgetary Responsibility: None Recreation Program.

Budgetary Responsibility: None