Director of Facilities & Property Operations

Position Summary

Forest Glen Golf & Country Club is seeking a hands-on, highly organized Facilities Manager to oversee the maintenance, safety, appearance, and operational functionality of all Club facilities and amenities. This is a full-time, on-site leadership position responsible for managing facility operations, vendor relationships, preventative maintenance programs, capital improvement projects, and contracted housekeeping services.

The Facilities Manager works closely with the General Manager and department leaders to ensure the Club consistently delivers an exceptional member and guest experience. The successful candidate will possess strong project management skills, a proactive approach to facility maintenance, and the ability to manage multiple priorities in a fast-paced private club environment.

A major clubhouse and outdoor bar renovation project is currently in development, creating a unique opportunity for the successful candidate to play a key role in planning, coordinating, and overseeing significant facility improvements.

Essential Duties & Responsibilities

Facility Operations & Maintenance

• Oversee the maintenance, repair, and operation of all Club buildings, grounds, amenities, and infrastructure.
• Develop and manage preventative maintenance programs for all Club facilities and equipment.
• Coordinate repairs and maintenance for HVAC, electrical, plumbing, lighting, irrigation, fire protection, and building systems.
• Maintain detailed records of maintenance activities, repairs, inspections, warranties, and service contracts.
• Respond to facility emergencies and coordinate corrective action as required.
• Ensure all facilities are maintained in a safe, clean, and professional manner.

Housekeeping & Contract Management

• Oversee housekeeping operations for our contracted housekeeping services.
• Manage vendor and contractor relationships, including obtaining proposals, negotiating services, and evaluating performance.
• Ensure all contractors comply with Club policies and safety standards.

Pool, Tennis & Recreational Facilities

• Oversee maintenance and repairs of the swimming pool, spa, tennis courts, pickleball courts, fitness facilities, and other recreational amenities.
• Coordinate with specialty contractors and service providers to ensure facilities remain operational and compliant.

Project Management

• Plan, coordinate, and oversee facility improvement and renovation projects.
• Ensure projects are completed on time, within budget, and in accordance with Club standards.
• Coordinate project activities to minimize disruption to Club operations and member experience.

Leadership & Communication

• Provide leadership and direction to maintenance personnel and contracted service providers.
• Participate in weekly management meetings and departmental planning sessions.
• Communicate effectively with Club leadership, staff, members, residents, vendors, and contractors.
• Foster a culture of professionalism, accountability, teamwork, and exceptional service.

Qualifications

• Minimum 3-5 years of facilities management, property management, hospitality, club, resort, or related experience preferred.
• Knowledge of building systems including HVAC, electrical, plumbing, fire protection, and preventative maintenance practices.
• Experience managing vendors, contractors, and service agreements.
• Strong organizational and project management skills.
• Ability to prioritize multiple projects and respond effectively to changing operational needs.
• Working knowledge of Florida building codes, safety regulations, and preventative maintenance practices.

Compensation & Benefits

• $68,500 - $75,000, payable on a bi-weekly basis
• Potential bonus based on your performance and club performance
• Full employee benefits as described in our club handbook
• PTO after 1 year of employment
• 401K after 6 month waiting period