What are the responsibilities and job description for the Property Manager position at Forest Creek Golf Club?
Job Title: Property Manager
Who We Are:
Forest Creek Golf Club is a private, member-focused club in Pinehurst, North Carolina—home to two nationally acclaimed Tom Fazio-designed courses. Surrounded by natural beauty and rooted in Southern hospitality, we deliver an exceptional golf experience.
We take pride in a culture of excellence that drives everything we do, from course conditions to guest service, and we believe every team member plays a vital role in that success.
Here, your skills and perspective are not only valued—they’re essential. Join a team where excellence is expected, supported, and celebrated.
Our team ensures that rental guests, Club members, and homeowners enjoy consistent, high‑quality service in a welcoming and well‑maintained environment.
Join our team as Property Manager and play a key role in shaping the guest and member experience at our private golf community. As the Property Manager, you’ll oversee the day‑to‑day operations of our department, with direct responsibility for short‑term rental properties.
What You Do:
· Manage leads and convert them into booked reservations to maximize rental revenue.
· Responsible for processing reservations, collecting deposits, and rents.
· Assist with marketing and outreach efforts to increase bookings and occupancy rates.
· Monitor, support, and resolve owner and guest issues.
· Coordinate housekeeping and maintenance, including pre‑arrival and post‑departure inspections.
· Oversee maintenance and updates for each home to ensure complete owner and guest satisfaction.
· Negotiate contracts with vendors for repairs and maintenance, conduct regular property inspections, and resolve emergency maintenance issues promptly.
· Build and maintain strong relationships with homeowners to support acquisition and retention of rental management agreements.
· Maintain open communication with property owners regarding all aspects of their property.
· Foster collaboration among internal departments, housekeeping teams, external vendors, and community association management
What You Bring:
Required skills and experience.
· Valid NC Real Estate License (required)
· Demonstrated experience in property management, preferred; candidates with an active NC Real Estate Non‑Provisional Broker License will be considered for training.
· Comprehensive understanding of property management and its financial aspects
· In‑depth knowledge of all rules and regulations related to property management
· Strong customer focus with a result-oriented approach
· Excellent communication and presentation skills
· Proficiency in MS Office, relevant databases, and software
· Associate degree (preferred)
· Ability to sit for extended periods, bend, stoop, kneel, and lift up to 40 lbs.
· Availability to work Monday–Friday, 9:00 a.m.–5:00 p.m., with flexibility for weekends and holidays.
What We Offer:
· Medical, Dental and Vision Coverage
· Paid Time Off
· Holiday bonus
· Golf privileges for employees.
· Exclusive discounts on merchandise, food & beverage, and partner programs
· Access to employee appreciation events and recognition programs
· Opportunities for training and professional development
· Supportive team environment with a focus on excellence and growth
Forest Creek Golf Club is an Equal Opportunity Employer
We are committed to fostering a workplace where all individuals are treated with fairness, dignity, and respect. Employment decisions are made based on qualifications, merit, and business needs—without regard to race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, age, disability, genetic information, or any other status protected by federal or North Carolina state law.