Legal Administrative Coordinator

Are you looking to play a critical role in improving people’s lives?

Do you want to join a company that is positively changing the drug testing of tomorrow?

Why FFL?

At Forensic Fluids Laboratories Inc., we provide fast, accurate drug testing results using the best technology available, done by professionally trained team members, and backed by expert testimony.

Location: Must reside in Southwest MI as position is onsite. Relocation assistance is not provided for this position.

As a Legal Administrative Coordinator at FFL, you will:

• accurately maintain and organize multiple Outlook calendars for all expert witness testimony
• respond to Subpoena/Records Requests one week prior to all court cases and within 24 to 72 hours of receipt
• possess excellent Outlook and Excel skills, and quickly master the use of Laboratory Information Management System (LIMS), SharePoint, MS Word, VoIP phone system operation and Salesforce
• maintain accuracy and high productivity in a deadline-driven, pressure-sensitive, fast-paced environment
• build and maintain relationships with all customers – mostly attorneys/paralegals
• succinctly and clearly communicate in a professional manner on daily inbound and outbound calls
• update and maintain Subpoena and Records Requests process (SOP)
• accurately track, monitor, enter and maintain spreadsheet for all Subpoena/Records Requests data, communications and court case history in a timely manner
• always maintain donor confidentiality
• be accountable for your development and success
• collaborate with and learn from our Customer Support team to exceed customer expectations

How will you impact the company?

• You build our customers’ trust, providing accurate information in a timely manner.
• You educate our legal system customers in oral fluid lab processes, procedures, and test results.
• You provide great support to team members, ensuring our culture is the best internally and externally.
• You drive us to meet our testifying team goals by being accountable for your work.

What valuable experience and skills will you bring to the table?

• You have earned a bachelor’s degree.
• You have a minimum of two (2) years highly organized administrative experience to include extensive calendaring in Outlook; Legal Administrative experience with court systems preferred.
• Licensed attorneys are encouraged to apply. This is a non-practicing role that may appeal to attorneys looking to pivot into legal operations or administrative roles.
• You ideally have scientific experience with knowledge of laboratory practices and procedures preferred.
• You must be able to work independently and as part of a team; you possess very strong organizational skills, excellent verbal and written communication skills, and superb proofreading abilities.
• You can demonstrate a history of accuracy and attention to detail in your work.

What do we offer you?

• A competitive salary with comprehensive benefits, including medical, dental, vision, disability, life and 401(k) with company match.
• To be a driver of our vibrant and intentional culture by participating on our Duck Squad.
• The role of a vital contributor to our business model run on the EOS (Entrepreneurial Operating System).

Is FFL the place for you? We would love to have you apply via our website at www.forensicfluids.com/careers