Dining Services Supervisor

Company Description

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.

Job Description

Are you a passionate culinary professional with proven leadership experience? Forefront is seeking a Dining Services Supervisor to oversee dining operations at two senior living communities in Billings, MT.

In this role, you will lead and support a dedicated dining team, ensure high-quality meal preparation and service, and create a warm, welcoming dining experience for residents and guests. You will play a key front-of-the-house leadership role, setting service standards and ensuring exceptional customer service at every meal.

The Dining Services Supervisor will work closely with client partners to align dining services with community expectations and standards, and will manage and coordinate catering services for events, meetings, and special functions. The ideal candidate thrives in a fast-paced environment, values teamwork, and takes pride in delivering nutritious, well-prepared meals paired with outstanding hospitality.

If you are committed to excellence in customer service and enjoy making a meaningful impact through front-of-the-house leadership and hospitality, we’d love to hear from you.

Benefits Offered:

• Medical, Dental, Vision, Company Provided Life Insurance, and 401K w/Company Match!
• Vacation, Sick Leave, and 6 Paid Holidays! (FT only)
• Employee Assistance Program!
• Pharmacy Benefit!
• On Site & Discounted Childcare!

Pay Range: $22.00-$25.00

Position Summary
The Culinary Services Supervisor ensures the smooth operation of the culinary department in accordance with current applicable federal, state, and local standards, regulations, and facility policies. This role is critical in providing high-quality meals to residents, maintaining dietary standards, and fostering a safe and supportive environment for both residents and staff. The Culinary Services Supervisor will oversee culinary staff, assist with food ordering and inventory management, and ensure that all food is prepared and served according to established guidelines.

Essential Job Functions

• Coordinate food preparation and meal service, ensuring that the nutritional needs and dietary restrictions of senior residents are met.
• Ensure customer satisfaction.
• Supervise and direct culinary staff, filling positions as necessary, and ensuring that staffing levels are adequate during all shifts.
• Ensure that portion sizes, recipes, and menu plans are followed to meet both nutritional and resident satisfaction standards.
• Monitor the temperature of hot and cold foods throughout preparation and service to ensure safety and compliance with food safety regulations.
• In the absence of the Chef/RED, assist with food product inspections, receiving deliveries, and ensuring proper storage of supplies and food products.
• Lead culinary staff in the absence of the Chef/RED, ensuring that all tasks are completed according to plan and that food safety standards are upheld.
• Maintain knowledge of all relevant federal, state, and facility-specific rules, regulations, and policies to ensure a safe dining environment for residents.
• Understand and follow the facility's fire and disaster plans, ensuring culinary staff is well-prepared for emergencies.
• Support other culinary-related duties as assigned by the Chef/RED.

Qualifications

Qualifications

• At least two (2) years of food service experience, preferably in a senior living or healthcare setting.
• Strong knowledge of quantity food preparation, special diets, and portion control in a senior living or healthcare environment.
• Ability to read, understand, and follow recipes, diet orders, and work assignments.
• Must have the flexibility to work hours outside the regular schedule, including in emergency situations or to cover staff absences.
• Patient, compassionate, and able to communicate effectively with residents, families, and staff.
• Ability to handle the physical demands of the job, including lifting and carrying up to 75 pounds, standing for extended periods, and working with cleaning chemicals.

Education Requirement

• High school diploma or equivalent preferred.
• Additional education in quantity cooking or therapeutic diets is a plus.
• ServSafe Food Protection Manager Certification (must be obtained within 90 days)

Competencies

• Customer Service Oriented: Ability to interact with residents and families in a warm, friendly, and professional manner.
• Basic Food Preparation Knowledge: Understanding of senior nutrition and the ability to prepare and serve meals according to dietary needs.
• Sanitation and Safety Practices: Adherence to food safety standards and sanitation protocols.
• Thoroughness: Ensuring all tasks are completed accurately and to the highest standard.
• Time Management: Efficiently managing time to meet meal deadlines and service schedules.

Physical Demands

• The Culinary Services Supervisor is required to stand and walk for long periods and must be able to bend, stoop, reach, lift, and carry food products, supplies, and equipment.
• Must be able to lift and/or carry weights ranging from 50 to 75 pounds.
• Must be able to work with chemicals/cleaning agents and be able to adapt to the physical demands of the senior living environment.

Additional Information

Forefront Healthcare is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.