Team Lead – Patient Services Representative

Overview

Job Description

The Team Lead - Patient Service Representative is responsible for the patient check-in process, electronically update patient personal and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.

Schedule: Full-time, 40 hours/week

• Monday – Thursday: 7:30 AM – 4:45 PM
• Friday: 7:30 AM – 1:45 PM
  
  

Here Are Just a Few Things We Offer

• Access to health, dental, and vision insurance
• Health Savings Account $500 matching contribution
• Eligible for PTO and Holiday pay
• Company paid life insurance and long-term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to additional life insurance
• Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
• 401K with employer contribution
• Profit sharing
• Employee discounts
• And much more!
  
  

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter throughout the day.
• Checks schedules for added, canceled and no-show appointments throughout the day.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.
• Adherence to compliance and completion of compliance training.
• Performs other related duties as assigned.
  
  

Qualifications

• High School Diploma or equivalent.
  
  

Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them. Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.