Patient Care Coordinator – Surgery - Dermatology + Plastic Surgery

Overview

Job Description

Come join our team! We have an immediate need for a Patient Care Coordinator - Surgery in our Dermatology Plastic Surgery clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!

The Patient Care Coordinator is responsible for scheduling all plastic surgery procedures. The coordinator is also responsible for prepping the cosmetic quotes, providing pre-operative instructions, collecting all payments for all scheduled surgical procedures, ensuring patients are following the financial and cancellation policy.

Why Join Dermatology Plastic Surgery, For Your Best Self, a Forefront practice?

At Dermatology Plastic Surgery, we’re much more than a medical practice — we’re a synergistic group of skilled, thoughtful people who genuinely care about helping others feel like their best selves.

From the first phone call to the final follow-up, every team member works together to play a vital role in our patients’ experience. That means your work matters — a lot.

We rank in the top 1 percent of practices in the US for injectables, medical grade skin care, Ellacor and experience. What truly sets us apart is how we connect with each person who walks through our doors.

If you’re looking for a place where your attention to detail, warmth, and professionalism will be seen and valued and where you can grow both personally and professionally, we’d love to meet you!

Explore us online to learn more Plastic Surgery and Med Spa in Melbourne | For Your Best Self

Here Are Just a Few Things We Offer

• Access to health, dental, and vision insurance
• Health Savings Account $500 matching contribution
• Eligible for PTO and Holiday pay
• Company paid life insurance and long-term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to additional life insurance
• Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
• 401K with employer contribution
• Profit sharing
• Employee discounts
• And much more!
  
  

Responsibilities

• Answers incoming phone line calls.
• Schedules all surgical procedures.
• Prepare quotes for surgery that encompass facility charge, surgeon charge and anesthesia charge.
• Oversees the schedule for the surgeons: reschedule, cancel procedures, and adjusts schedules as needed.
• Monitor openings on the schedule and attempt to fill with wait list or those looking to move up surgery.
• Create and manage surgical procedures weekly by collecting down payments, payment plans, and managing
  
  

following the payment and cancellation policy.

• Knowledge of all surgical procedures to provide patient with pre-operative instructions. Any surgery specific
  
  

questions are directed to the surgeon.

• Any duty as requested.
  
  

Qualifications

EDUCATION

• High School diploma is required.
• 1-2 years of recent office experience is preferred.
• Plastic Surgery knowledge preferred
• Retail/sales experience preferred
  
  

Knowledge, Skills And Abilities

• Must be detail oriented.
• Must have excellent communication skills and the ability to communicate effectively orally and in writing.
• Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to
  
  

others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in

response to organizational change.

• Proficiency with Microsoft Word, Excel and PowerPoint is required. Must be able to learn new software quickly.
• Must possess excellent leadership, organizational, and computer skills.
• Ability to work effectively and cooperatively with staff, board, clients, and the public.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
• Ability to use time productively and contribute to high levels of company operational efficiency and
  
  

effectiveness.

• Ability to maintain confidentiality of information.
  
  

PHYSICAL DEMANDS

• Ability to communicate in an active multi-office environment.
• Ability to efficiently operate all job-related office equipment (telephone, computer, calculator, fax, copier).
• Ability to communicate via telephone.
• Ability to sit for large portions of a workday.
  
  

Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them. Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.