What are the responsibilities and job description for the Surgical Scheduling Coordinator position at Forefront Dermatology and Careers?
The Surgical Scheduling Coordinator is responsible for scheduling Mohs surgeries, updating the pathology log, calling patients with benign and malignant results, addressing phone notes and patient inquiries, and providing pre- and post-operative education to patients pertaining to the Mohs surgical procedures performed in the clinic while promoting a friendly and efficient environment for patients, staff, and dermatologists. Additional, responsibilities include checking patients in and out, collecting copayments, and visit balances.
Schedule: 40 hours/week
Location:
Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long-term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
- And much more!
- Serves as the primary person responsible to receive calls from surgical patients; under the supervision of the physician, assesses patient's need for advice or care and acts to meet that need.
- Under the supervision of physicians, communicates with patients in a thorough, professional and compassionate manner to educate patients on topics related to their dermatological condition.
- Schedules patient appointments following standard procedure and appointment templates.
- Document patient's medical record, including medications and allergies, ensuring the medical records is complete and accurate.
- Completes surgical consent, lab orders, and patient forms promptly.
- Performs recording / maintaining patient logs such as biopsy log and laboratory test log.
- Assists patients with EHR patient portal registration.
- Continually learn and be able to explain new and existing dermatological conditions.
- Perform all other job-related duties as assigned.
- Minimum Post High School education in a medical support field: Certified Medical Assistant or Licensed Practical Nurse or scheduling experience preferred.
Knowledge, Skills & Abilities
1-2 years of recent experience in a medical office in a similar capacity is preferred.
Previous Dermatology Scheduling a plus
Previous NextGen, EMA or Phreesia experience a plus
Previous ambulatory surgical scheduling a plus.
Must be comfortable with inbound and outbound phone work including calling patients with results.
Must be willing to travel to other clinic locations as needed.
Proficiency with Microsoft Word, Excel and PowerPoint.
To perform this job successfully, an individual must be able to work independently, possess strong organizational skills, and have the ability to work as a member of a team. The individual must conduct oneself in a professional manner at all times and maintain confidentiality in all matters.
Physical Demands
- Ability to communicate in an active multi-office environment.
- Ability to efficiently operate all job-related office equipment (telephone, computer, calculator, fax, and copier).
- Ability to communicate via telephone.