Medical Receptionist/ CNA/ MA

Overview
We are seeking a dynamic and compassionate Medical Receptionist/ CNA/ MA to join our healthcare team! In this vital role, you will be the friendly face and organized voice of our clinic, ensuring smooth patient flow, accurate documentation, and exceptional service. Your energetic approach will help create a welcoming environment where patients feel cared for and valued. This position offers an exciting opportunity to utilize your clinical skills, administrative expertise, and passion for healthcare in a fast-paced setting dedicated to delivering top-quality patient care.

Duties

• Greet patients warmly and manage front desk operations with enthusiasm, including answering multi-line phone systems with professional phone etiquette.
• Schedule appointments efficiently using electronic medical record (EMR) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix.
• Verify insurance coverage and benefits through insurance verification processes; handle billing and collections with accuracy using medical billing and coding knowledge including CPT, ICD-9, ICD-10 codes.
• Assist with patient intake procedures by collecting medical histories, updating records, and reviewing documentation for completeness and accuracy.
• Maintain and organize medical records in compliance with HIPAA regulations; ensure confidentiality of health information management.
• Support clinical staff by preparing exam rooms, assisting with basic clinical procedures as a CNA or Medical Assistant (MA), and managing care plans documentation.
• Process payments and perform medical collection activities to ensure timely reimbursement.
• Utilize EMR systems such as Meditech, Epic, or Athenahealth to document patient encounters thoroughly and accurately.
• Manage office supplies, filing systems (both electronic and paper), and perform clerical tasks such as typing reports, data entry (including 10 key typing), and maintaining organized files.
• Coordinate with insurance companies for claims processing, follow-up on unpaid claims, and review documentation for billing accuracy.
• Provide excellent patient service by addressing inquiries professionally while demonstrating strong office management skills in a busy clinic environment.
• Assist in dental or hospital settings if applicable, utilizing dental terminology or hospital experience to support interdisciplinary teams.

Experience

• Prior clinic or medical office experience is preferred but not mandatory; familiarity with front desk operations is highly preferred.
• Experience with insurance verification procedures and Medicare billing processes will be advantageous.
• Demonstrated clerical skills including filing, multi-line phone handling, appointment scheduling, and health information management are essential.
• Excellent customer service skills combined with professional phone etiquette are vital for success in this role.
• Join us to make a meaningful difference in patients’ lives while advancing your career in a supportive environment that values energetic professionals committed to excellence!

Job Types: Full-time, Part-time

Pay: $12.00 - $14.00 per hour

Work Location: In person

Salary : $12 - $14