What are the responsibilities and job description for the Heavyline Service Technician position at Ford of Montebello?
Job Description
Job Title: Medium/Heavy Duty Truck Technician
Department: Service
Reports To: Service Manager and above
Summary
Repairs and maintains diesel and gasoline engine industrial trucks according to dealership and factory specifications.
Essential Duties
- Essential Duties include the following. Other duties may be assigned.
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses cause of any malfunction and performs repair.
- Communicates with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles when required.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Supervises work of any apprentice technicians as assigned.
- Reports machinery defects or malfunctions to supervisor.
- Ensures that vehicle is kept clean. Notifies service advisor/dispatcher immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps shop area neat and clean.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
- Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
- Operates all tools and equipment in a safe manner.
- Reports any safety issues immediately to management.