What are the responsibilities and job description for the Salesforce Implementation and Integration Lead, Ford Energy position at Ford Energy?
Job Description
In this position...
This is a high-impact IT delivery leadership position. As the Salesforce Implementation and Integration Lead for Ford Energy IT, you will drive both the functional delivery and the technical orchestration of our core sales and service platform.
In this role, you will be the recognized technical authority responsible for standing up Salesforce capabilities while ensuring they are seamlessly integrated into Ford Energy's broader enterprise ecosystem. You will drive the technical direction and engineering best practices across multiple IT and engineering teams, building architectural consensus for key integrations while actively mentoring peers to elevate collective technical capabilities. You will act as the bridge between business strategy and complex technical execution, coordinating closely with business leaders, managing our System Integrator (SI) partners, and collaborating with ERP and middleware teams to design and execute robust, real-time integration architectures.
Responsibilities
What you'll do...
System Integrator (SI) Management: Serve as the primary technical lead coordinating external SIs, ensuring deliverables meet Ford’s standards for quality, timeline, and security.
Strategy & Policy: Interpret, administer, and execute IT policies and operational procedures for the Ford Energy Salesforce team, establishing performance standards and managing project budgets.
Integration Architecture: Define and govern API strategies, data synchronization rules, and integration patterns using enterprise middleware.
Release Coordination & Operational Resilience: Oversee environment management, CI/CD deployment pipelines, and end-to-end testing across Salesforce and connected systems. Anticipate operational and delivery bottlenecks, developing preventative measures and system roll-back strategies to ensure zero disruption to core Sales and Service operations.
Qualifications
You'll have...
Required
Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
IT Delivery Experience: 6 years of experience in IT delivery, with a strong focus on enterprise software implementations and systems integration.
Salesforce Leadership: 3 years of hands-on experience leading Salesforce implementations.
SI Coordination: Proven track record of managing and coordinating external System Integrator (SI) teams.
Integration Design: Extensive experience designing and coordinating Salesforce-to-ERP integrations.
Even better, you may have...
Leadership Attributes
Collaborative Orchestrator & Mentor: Skilled at driving alignment and building architectural consensus across multiple engineering and IT teams (Sales, Service, ERP, Middleware, Security, and external vendors), while actively mentoring and elevating the technical capabilities of peers
Systemic Thinker: Looks beyond individual applications to understand and optimize the entire end-to-end enterprise ecosystem.
Delivery-Focused Leader: Maintains a strong sense of urgency and ownership to ensure integrations and implementations are delivered on time, securely, and at scale.
Location & Travel
Location: Dearborn, MI. This position is hybrid-friendly for candidates with a proven ability to deliver results in a flexible environment.
Travel Expectations: Occasional travel may be required to support system deployments or vendor onsite sessions.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
For more information on salary and benefits, click here: https://fordcareers.co/LL6
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
#FordEnergy
In this position...
This is a high-impact IT delivery leadership position. As the Salesforce Implementation and Integration Lead for Ford Energy IT, you will drive both the functional delivery and the technical orchestration of our core sales and service platform.
In this role, you will be the recognized technical authority responsible for standing up Salesforce capabilities while ensuring they are seamlessly integrated into Ford Energy's broader enterprise ecosystem. You will drive the technical direction and engineering best practices across multiple IT and engineering teams, building architectural consensus for key integrations while actively mentoring peers to elevate collective technical capabilities. You will act as the bridge between business strategy and complex technical execution, coordinating closely with business leaders, managing our System Integrator (SI) partners, and collaborating with ERP and middleware teams to design and execute robust, real-time integration architectures.
Responsibilities
What you'll do...
- Functional Delivery & Business Alignment
System Integrator (SI) Management: Serve as the primary technical lead coordinating external SIs, ensuring deliverables meet Ford’s standards for quality, timeline, and security.
Strategy & Policy: Interpret, administer, and execute IT policies and operational procedures for the Ford Energy Salesforce team, establishing performance standards and managing project budgets.
- Integration Architecture & Systems Design
Integration Architecture: Define and govern API strategies, data synchronization rules, and integration patterns using enterprise middleware.
- Technical Governance & Release Management
Release Coordination & Operational Resilience: Oversee environment management, CI/CD deployment pipelines, and end-to-end testing across Salesforce and connected systems. Anticipate operational and delivery bottlenecks, developing preventative measures and system roll-back strategies to ensure zero disruption to core Sales and Service operations.
Qualifications
You'll have...
Required
Education: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field.
IT Delivery Experience: 6 years of experience in IT delivery, with a strong focus on enterprise software implementations and systems integration.
Salesforce Leadership: 3 years of hands-on experience leading Salesforce implementations.
SI Coordination: Proven track record of managing and coordinating external System Integrator (SI) teams.
Integration Design: Extensive experience designing and coordinating Salesforce-to-ERP integrations.
Even better, you may have...
Leadership Attributes
Collaborative Orchestrator & Mentor: Skilled at driving alignment and building architectural consensus across multiple engineering and IT teams (Sales, Service, ERP, Middleware, Security, and external vendors), while actively mentoring and elevating the technical capabilities of peers
Systemic Thinker: Looks beyond individual applications to understand and optimize the entire end-to-end enterprise ecosystem.
Delivery-Focused Leader: Maintains a strong sense of urgency and ownership to ensure integrations and implementations are delivered on time, securely, and at scale.
Location & Travel
Location: Dearborn, MI. This position is hybrid-friendly for candidates with a proven ability to deliver results in a flexible environment.
Travel Expectations: Occasional travel may be required to support system deployments or vendor onsite sessions.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits, click here: https://fordcareers.co/LL6
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
Company: As Ford establishes a wholly owned subsidiary focused on Battery Energy Storage Systems, this role will initially be employed by Ford and is expected to transition to the subsidiary within one year.
#FordEnergy