What are the responsibilities and job description for the Office Assistant / Administrator position at Force Transfer Inc?
Fast-paced Specialized Delivery Service located in Jersey City, near the Liberty Science Center, seeking a full-time office administrator / assistant. Able to manage dispatch coordination, customer communication, scheduling, inventory control, and daily operations support.
Responsibilities include:
Answer & manage phones and customer communications.
Schedule deliveries, dispatch drivers, & monitor delivery progress.
Manage inventory and order tracking systems.
Work heavily with Google Workspace (Gmail, Sheets, Drive, Calendar)
Knowledge of Quickbooks Online
Resolve customer issues professionally and quickly
Able to multi-task and keep office workflow organized and moving
Reliable and trustworthy
We are a small business that depends heavily on office staff to keep opeations running smoothly. We are seeking someone who is prompt, dependable, detail-oriented, and works well with others. Our clients have high expectations and value responsiveness and exceptional customer service. The ideal candidate remains calm under pressure, communicates well, and always displays a high level of professionalism.