What are the responsibilities and job description for the Senior Conference Services Manager position at FootBridge?
Role: Senior Conference Services Manager
Salary: $75K-$85K
Location: Seaport, Boston MA
Duration: Permanent/Direct-Hire
Senior Conference Services Manager
This leadership role oversees the full lifecycle of group and event business, serving as the primary liaison between clients and hotel operations. You’ll ensure seamless execution from contract handoff through event completion while delivering exceptional guest experiences and strong financial results.
You’ll build and maintain key client relationships, lead event planning and execution across departments, and play a central role in driving revenue through group business opportunities. This role also manages and develops a Conference Services team, fostering a culture of accountability, collaboration, and service excellence.
Key Responsibilities
- Serve as primary client contact from turnover through event completion
- Oversee all event logistics including rooms, meeting space, food & beverage, and special requirements
- Lead planning and execution of detailed event documentation and on-site coordination
- Negotiate contract adjustments and identify revenue opportunities
- Ensure accurate billing and contractual compliance
- Partner with Sales, Catering, Revenue Management, and Operations to ensure seamless delivery
- Lead, coach, and develop the Conference Services team
Qualifications
- 10 years of meeting, conference, or event management experience in hospitality
- Leadership experience managing teams in a high-volume environment
- Strong client service, communication, and organizational skills
- Experience with complex events preferred; CMP a plus
Why This Role
A high-visibility leadership opportunity to shape exceptional event experiences, grow revenue, and lead a talented team in a fast-paced, collaborative hospitality environment.
Apply today if you have experience as a Senior Conference Services Manager, Conference Services Manager, Event Manager, Convention Services Manager, Meetings Manager, Hospitality Manager, Group Services Manager, or Hotel Event Operations Leader.
FootBridge is an equal opportunity employer committed to an inclusive environment where everyone is valued and respected. We make employment decisions based on qualifications and business needs, without discrimination on any basis, and we welcome candidates from diverse backgrounds to apply.
Salary : $75,000 - $85,000