What are the responsibilities and job description for the Orthotics Sales Specialist position at Foot Solutions Franchise Company?
Company Description
Foot Solutions is a global leader in health and wellness retail, specializing in custom orthotics and complementary footwear. With over 20 years of expertise, the company is renowned for its exceptional customer care, comprehensive service, and unique approach to improving foot health. Foot Solutions strives to empower individuals to achieve better wellness through personalized solutions. For more details, email nancyandjustin@footsolutions.com or call 762-231-3047 or 678-468-4373.
Role Description
This is a full-time, on-site role based in Flower Mound, TX, for an Orthotics Sales Specialist. The role involves providing personalized customer consultations to identify their foot health needs, recommending custom orthotics and specialized footwear, and educating customers on products to enhance foot comfort and mobility. Responsibilities include maintaining accurate product knowledge, supporting inventory management, and delivering exceptional customer service to ensure satisfaction and customer retention.
Qualifications
- Strong customer service and communication skills with the ability to build rapport and provide tailored recommendations.
- Sales expertise with a track record of achieving or exceeding sales goals.
- Knowledge of custom orthotics and health-related footwear, or a willingness and ability to quickly learn about industry-specific products.
- Detail-oriented with skills in inventory management and organization to ensure the showroom is effectively maintained.
- Proficiency in problem-solving and a customer-first mindset to address client needs effectively.
- Basic computer proficiency and familiarity with sales software or customer relationship management systems.
- Team player with the ability to work collaboratively with colleagues in a retail environment.
- High school diploma or equivalent required; additional certification in orthotics or biomechanics is a plus.