What are the responsibilities and job description for the Medical Assistant 2 position at Foot and Ankle Specialists of the Mid-Atlantic, LLC?
Job Details
Description
The Medical Assistant 2 provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor’s office. This person will be involved in a wide spectrum of tasks focused around assisting the Physician in all minor in office procedures, as well as being cross-trained in all aspects of the Front Desk Receptionist role to include scheduling, data entry, and maintaining patient records.
Medical Assistant 2 Essential Functions/Responsibilities (other duties may be assigned):
Clinical Duties
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
Description
The Medical Assistant 2 provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced doctor’s office. This person will be involved in a wide spectrum of tasks focused around assisting the Physician in all minor in office procedures, as well as being cross-trained in all aspects of the Front Desk Receptionist role to include scheduling, data entry, and maintaining patient records.
Medical Assistant 2 Essential Functions/Responsibilities (other duties may be assigned):
Clinical Duties
- Greet and escort patients to treatment rooms; ensure comfort and prepare feet for physician exam
- Obtain and document vitals, medical history, medications, allergies, and treatment updates in the EMR
- Prep for and assist with injections, wart treatments, nail procedures, P&A, and in-office surgical procedures
- Apply adhesive pads, DME, and strappings as directed; dispense and explain use of medical equipment
- Perform and process X-rays and digital radiography
- Smooth/debride nails or calluses using electric grinder (nail care patients); vacuum debris
- Measure and fit patients for diabetic shoes and heat-mold inserts
- Prepare, label, and submit lab specimens with required paperwork; coordinate pickups with labs
- Clean, wrap, and autoclave instruments; change cold sterile solutions monthly
- Replenish exam room and supply inventory daily
- Assist with minor surgeries including room prep, sterile field maintenance, and instrument handling
- Post-op responsibilities include dressing changes, suture removal, and follow-up patient calls
- Complete surgical clean-up including disposal of red bag items and full sterilization procedures
- Answer incoming calls, relay messages, provide information, and schedule appointments
- Collect and process patient payments (copays, coinsurance, balances, OTC items)
- Review and update insurance eligibility, referrals, and authorizations prior to appointments
- Maintain and organize provider schedules; manage multiple physicians’ calendars daily
- Prepare end-of-day reports and deposit slips; upload documentation to shared files
- Review billing claims and denials; gather required information from patients or providers
- Check AR/AP changes since prior visits and update patient records accordingly
- Maintain orthotics tracking system, contact patients upon arrival, and schedule fittings
- Complete pre-authorizations and process rapid health indicators as required
- Maintain accurate, up-to-date patient records including scanning, faxing, and data entry
- High School Diploma or GED
- Completion of an accredited Medical Assistant program OR 2 years of experience in a similar clinical role
- Strong experience assisting with medical procedures, wound care, DME, and surgical prep
- Familiarity with medical terminology, CPT/ICD-10 codes, insurance processes, and EMR systems
- Strong communication and teamwork skills
- Knowledge of HIPAA and patient privacy practices (mandatory)
- Ability to multitask, prioritize, and work independently in a fast-paced environment
- Excellent attention to detail and organizational skills
- Ability to travel to other locations as needed
- Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
- CMA or RMA certification preferred
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
- Sit, talk, hear, and use hands to write, type, or operate office equipment
- Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
- Perform repetitive motions, including reaching overhead and typing
- Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
- Maintain peripheral vision, depth perception, and focus adjustments
- Health Insurance (Single & Family plans available)
- Life Insurance
- Disability Insurance
- 401(k) Plan with Company Match
- Employee Discount Program
- Paid Time Off
- Paid Holidays