What are the responsibilities and job description for the Dispatcher position at Foodja?
The Opportunity
This is a great opportunity for an individual looking to gain valuable work experience and be part of a growing team and company.
The Dispatch Associate is responsible for developing routes and maintaining contact with delivery partners to ensure orders are delivered within the client’s delivery window. Dispatchers utilize multiple computer systems to monitor, update, and manage the location and movement of orders. They answer incoming phone calls from independent delivery partners, cultivate strong relationships with team members and clients, and follow established Dispatch Standards and Guidelines.
Key Responsibilities include, but are not limited to:
- Monitoring sudden route changes and working with delivery partners to establish new routes for timely deliveries
- Answering calls and texts from drivers
- Making proactive calls when necessary
- Escalating service issues to other team members or management
The Skills
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Analytical and effective problem-solving abilities
- Proficiency with Microsoft Office products (Word, Excel, PowerPoint)
- High school diploma or equivalent required
The Perks
- Monthly Bonus Program
- Health, dental, and vision benefits
- Employer-paid life and AD&D insurance
- Voluntary benefits, including pet insurance, accident, and critical illness coverage
- Paid time off and paid holidays
- Fun and casual work environment
- Free or subsidized daily breakfast and lunch from local restaurants
- Did we mention tennis shoes are recommended?
Available Shifts
- Shift 1: Sunday: 8:00 AM – 4:30 PM; Monday through Thursday: 9:00 AM – 5:30 PM
- Shift 2: Sunday: 8:00 AM – 4:30 PM; Monday through Thursday: 9:00 AM – 5:30 PM
Job Type: Full-time
Pay: $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Application Question(s):
- Which shift would you be interested in working?
Location:
- Irvine, CA 92614 (Preferred)
Ability to Commute:
- Irvine, CA 92614 (Required)
Work Location: In person
Salary : $19