What are the responsibilities and job description for the Chief Sales & Marketing Officer position at FoodHub?
About the Role
The Chief Sales & Marketing Officer (CSMO) will lead all marketing, communications, and customer engagement efforts across FoodHub’s portfolio of brands. This role is ideal for a creative and data-driven leader who thrives in fast-paced environments and understands the intricacies of brand building in hospitality. The Chief Sales & Marketing Officer will develop and implement innovative marketing strategies using traditional and digital channels, including AI tools, to reach and retain customers, grow revenue, and enhance brand loyalty.
Key Responsibilities
1. Develop and implement unified brand strategies.
2. Design and manage multi-channel marketing campaigns.
3. Boost customer engagement and loyalty initiatives.
4. Oversee creative content production (graphics, video, audio).
5. Analyze market data and customer behavior for insights.
6. Conduct competitor research to identify opportunities.
7. Use AI tools to enhance marketing efficiency.
8. Collaborate on promotions with other departments.
9. Use BI reports to guide strategy.
10. Lead and mentor the marketing team.
11. Any other duties as directed in support of the company’s leadership objectives.
Qualifications & Skills
- 3–5 years in multi-brand marketing roles.
- Bachelor’s in Marketing, Communications, or qualified by experience.
- Expert in campaign design and performance measurement.
- Fluent with Adobe software, AI-powered platforms, and CRM analytics.
Why Join FoodHub Bermuda?
- Take on a key leadership role at one of Bermuda’s most community-focused and fast-growing businesses.
- Help build systems and structures that support a high-performance, people-first organization.
- Work in a collaborative, mission-driven environment that values fairness, inclusion, and professional growth.
- Be part of a leadership team that is supported, mentored, and empowered to succeed.
- Gain a rare opportunity to lead within one of Bermuda’s largest and most diverse restaurant groups.
- Drive meaningful community impact through employment, education, and local partnerships.
- Innovate within a stable, customer-focused business committed to excellence.
- Shape organizational culture while contributing to a lasting social mission.
About FoodHub Bermuda
Celebrating 35 years of service, FoodHub Bermuda has built a legacy of delivering exceptional service and culinary variety. As a multi-location, multi-cuisine restaurant group and one of Bermuda’s largest minority-owned businesses, FoodHub is committed to innovation, operational excellence, and community upliftment.
How to Apply
Interested candidates are invited to submit their resumes and cover letters online at www.FoodHub.bm/jobs.
Application Deadline: July 25th, 2025
For more information, visit www.FoodHub.bm or call (441) 505-6503.