What are the responsibilities and job description for the Account Manager position at Foodera Technologies?
About the Company
As a unified global group, Idaho Steel, Kiremko, and Reyco bring together decades of innovation, craftsmanship, and partnership in foodprocessing technology. We set new standards for reliability, efficiency, and longterm value. With a strong foundation of craftsmanship, innovation, and a commitment to sustainable progress, we bring together teams around the world who share a passion for quality and continuous improvement.
Our people take pride in their work, support one another, and stand behind the equipment we build. As we continue to grow, were looking for individuals who want to be part of a stable, forwardthinking organization where dedication, ingenuity, and teamwork drive everything we do.
Position Overview Account Manager
We are seeking a motivated and customer-focused Account Manager to build and strengthen relationships within the food processing industry. In this role, you will serve as a trusted advisor to customers, helping them identify solutions that support their business objectives while driving long-term growth for both the customer and our organization.
The ideal candidate is a relationship builder with strong consultative sales skills, a passion for customer success, and a proven ability to identify opportunities, develop strategic partnerships, and achieve sales goals.
What You'll Do
- Develop and pursue new business opportunities to expand our customer base.
- Build, maintain, and strengthen long-term customer relationships.
- Identify opportunities within existing accounts to increase sales and customer value.
- Create and execute strategic sales plans aligned with company objectives.
- Serve as the primary point of contact for customer inquiries, needs, and concerns.
- Partner with internal teams to ensure customer satisfaction and successful project execution.
- Provide customer training and startup support as needed.
- Represent the company at trade shows, conferences, and industry events.
- Monitor market trends, customer needs, and competitor activity to identify growth opportunities.
- Maintain accurate records of customer interactions, sales activities, and account progress.
- Consistently follow up with customers to ensure a positive experience and continued engagement.
What We're Looking For
Required Skills & Abilities
- Strong consultative sales and relationship management skills.
- Ability to identify customer needs and recommend effective solutions.
- Self-motivated and results-driven with the ability to work independently.
- Excellent verbal and written communication skills.
- Strong negotiation and interpersonal skills.
- Ability to manage multiple priorities and customer accounts simultaneously.
- Customer-focused mindset with a commitment to exceptional service.
- Strong problem-solving and organizational abilities.
- Willingness and ability to travel as needed for customer visits, trade shows, and industry events.
Education & Experience
- Bachelor's degree in Business, Sales, Marketing, Engineering, or a related field preferred.
- 25 years of sales, account management, or business development experience, preferably within a manufacturing environment.
- Experience assessing customer needs and developing tailored solutions.
- Proven track record of meeting or exceeding sales goals.
- Experience building and maintaining successful client relationships.
Incentives:
We are a growing company with a lot of opportunity and a great culture. You will work on challenging projects and initiatives with the opportunity to continue to shape our team as well as get the support, training, and experience that will help further your career and potential.
- Medical, Dental, Vision
- Disability and life insurance
- Paid holidays and tiered paid vacation
- 401k with a great company match
- Flexible benefits plans (FSA, HSA)
- Anniversary Rewards
- Furthered Education plans for employees and family members