Administrative Assistant / Sales Order Coordinator

Administrative Assistant / Sales Order Coordinator

Supporting Sales | Customer Service | Order Processing

Food Related is a growing food importer and distributor serving restaurants, hotels, caterers, distributors, and non-profit organizations across the United States.

We are seeking a reliable, detail-oriented Administrative Assistant / Sales Order Coordinator to support our Bulk & Non-Profit Support department and Inside Sales.

This role is ideal for someone who enjoys organization, spreadsheets, order processing, customer service and supporting a team that serves foodservice professionals and chefs.

What This Role Does

This role supports the Bulk & Non-profit Support department and Inside Sales by assisting in daily office needs, operational tasks, and managing the departments administrative activities. This support helps to facilitate the sales order process of our distributor, non-profit and bulk food sale segment.

A typical day may include:

• Clerical work
• Order Processing - order entry and invoicing
• Customer support and follow up
• Entering purchase orders and maintaining documentation
• Managing spreadsheets and order data
• Coordinating freight and logistics when needed
• Communicating with customers via phone and email regarding orders and simple requests

This role requires strong attention to detail, organization, and excellent communication skills.

Work Environment

This role supports a fast-paced food distribution operation and requires the ability to manage multiple tasks and interruptions while maintaining accuracy.

The position works in a combination office and warehouse environment and may require occasional lifting of product or interaction with warehouse operations.

We are looking for someone who values reliability, consistency, and long-term growth with a team.

What Makes Someone Successful in This Role

The right person for this position:

• Enjoys detailed administrative work and working with numbers and spreadsheets
• Has strong customer service skills via phone and email
• Communicates clearly and professionally with customers and coworkers
• Takes pride in accuracy and organization
• Can stay calm and organized in a fast-paced environment
• Is dependable and shows up ready to contribute each day
• Works well independently and as part of a team

At Food Related we believe in integrity, loyalty, excellence, and treating our partners and teammates like family.

Technical Requirements

• 3 years administrative assistant or sales support experience
• 3 years customer service experience via phone and email required
• Experience in sales support, logistics, food service, accounting, or order processing preferred
• Strong computer skills including Microsoft Office and Google Sheets
• Proficiency with spreadsheets (formulas, data validation, etc.)
• Strong attention to detail and organizational skills
• High school diploma required, associate degree preferred
• Some food knowledge or strong desire to learn about our products

Human Requirements:

• Highly motivated and self-driven with a willingness to learn
• Communication - Excellent verbal and written communication skills
• Customer service oriented - Excellent customer service skills both over the phone and in person
• Adaptability - ability to work with patience, empathy, enthusiasm and a positive attitude in fast paced environment with many interruptions
• Work style – ability to work as a team as well as operating autonomously to complete tasks
• Problem Solving - capable of analyzing data and facts, developing solutions with sound & timely judgement
• Great attention to detail with strong organizational and multi-tasking skills

What We Offer

• Competitive hourly pay ($22–$22 depending on experience)

• Health, vision, and dental benefits

• Paid time off

• Employee discounts

Food Related is built on relationships. We believe great food builds connections between people, businesses, and communities.

If you enjoy supporting a team, helping customers, and keeping operations organized, we would love to hear from you.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What caught your attention about this position?
• Why do you believe you are the right candidate for this position?

Education:

• Associate (Preferred)

Experience:

• Data entry: 2 years (Required)
• Logistics: 2 years (Preferred)
• Math: 3 years (Required)
• Business Basic: 3 years (Required)
• Data analysis skills: 2 years (Preferred)
• Computer literacy: 4 years (Required)
• Microsoft Excel: 3 years (Required)
• Google Workspace: 2 years (Required)
• Sales administration: 3 years (Preferred)
• Sales support: 2 years (Required)
• Inside sales: 2 years (Preferred)

Work Location: In person

Salary : $20 - $22