What are the responsibilities and job description for the Retail Cashier Front End Team Member position at Food Lion?
Overview
Food Lion is a leading grocery store chain committed to providing an easy, fresh and affordable shopping experience to the communities we serve. We are seeking a highly skilled and motivated Sales Associate to join our team in Scottsville, USA.
Job Description
The Sales Associate will play a critical role in providing exceptional customer service, ensuring a seamless shopping experience for our customers. The ideal candidate will be responsible for:
- Providing fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards.
- Assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
- Maximizing sales through excellent customer service.
Key Responsibilities
- Customer Service:
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
- Greet each customer and uses his or her name whenever possible.
- Cash Handling:
- Scan customers' orders and handle payment transactions per standard practice.
- Follow correct bagging procedures for the correct use of bags by type.
- Store Operations:
- Maintain alertness and call for assistance when needed to service customers per service standards.
- Check prices quickly and accurately.
Requirements
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
