What are the responsibilities and job description for the Customer Service Team Lead position at Food Lion?
Job Overview
At Food Lion, we are committed to providing our customers with exceptional service and a positive shopping experience. We are seeking a highly skilled and motivated Cashier and Customer Service Leader to join our team. In this role, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. You will also assist in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
Key Responsibilities:
Estimated Salary: $25,000 - $35,000 per year, depending on location and experience. If you have a strong passion for delivering excellent customer service and a commitment to teamwork, we encourage you to apply for this exciting opportunity.
Requirements:
Benefits: Food Lion offers a competitive salary, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
At Food Lion, we are committed to providing our customers with exceptional service and a positive shopping experience. We are seeking a highly skilled and motivated Cashier and Customer Service Leader to join our team. In this role, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. You will also assist in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
Key Responsibilities:
- Provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
- Greet each customer and use their name whenever possible.
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
- Check the bottom of every cart and under all baby seats for items before completing an order.
- Follow correct bagging procedures for the correct use of bags by type.
- Scan customers' order and handle the payment transaction, per standard practice.
Estimated Salary: $25,000 - $35,000 per year, depending on location and experience. If you have a strong passion for delivering excellent customer service and a commitment to teamwork, we encourage you to apply for this exciting opportunity.
Requirements:
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
Benefits: Food Lion offers a competitive salary, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Salary : $25,000 - $35,000
