What are the responsibilities and job description for the Assistant General Manager position at Food Hall Co.?
COMPENSATION
$70,000 - $90,000 Bonus
THE GOOD STUFF
- Medical, Dental, and Vision insurance within 60 days (or next open enrollment).
- 401(k) eligibility after one year of service (for individuals 21 ).
- Paid Time Off
THE ROLE
The Senior Operations Manager oversees all aspects of daily operations across Pick & Cheese, The Bodega, and Bodega Bar, ensuring each concept delivers exceptional guest experiences and meets operational, financial, and service standards. This role blends strategic leadership with hands-on leadership — driving excellence through people, systems, and execution.
The ideal candidate is an organized, hospitality-focused leader with strong business acumen, a deep understanding of multi-outlet operations, and a passion for culinary and beverage programs.
This role includes one week of onboarding and training in London, with housing and transportation provided.
WHAT YOU’LL DO
Operational Leadership
- Oversee daily operations for Pick & Cheese, The Bodega, and Bodega Bar.
- Lead outlet teams to maintain consistency, efficiency, and excellence in service and product delivery.
- Partner with kitchen and front-of-house managers to ensure smooth daily execution and guest satisfaction.
- Monitor quality, cleanliness, and brand presentation across all outlets.
- Ensure adherence to health, safety, and compliance standards.
Financial & Inventory Management
- Manage outlet-level budgets, cost controls, and profitability targets.
- Oversee purchasing, inventory, and COGS for The Bodega and Bodega Bar.
- Track sales performance, identify trends, and implement strategies to improve margins.
- Support GM-level reporting and P&L analysis in partnership with the Shaver Hall General Manager.
Team Leadership & Development
- Lead and mentor outlet leaders, fostering accountability, growth, and collaboration.
- Train team members on brand standards, hospitality practices, and operational systems.
- Maintain open collaborative communication between outlets and Shaver Food Hall leadership.
- Support recruitment, onboarding, and performance reviews for leadership and hourly team.
Guest Experience & Brand Culture
- Ensure each outlet reflects the distinct brand personality while maintaining the Shaver Food Hall standard of hospitality.
- Engage regularly with guests to ensure satisfaction and address concerns.
- Collaborate with marketing and events teams to support activations, promotions, and seasonal programming.
- Champion a culture of hospitality, creativity, and operational excellence.
WHAT YOU BRING
- 5 years of management experience in multi-outlet or hospitality group settings.
- Strong leadership skills and proven ability to manage multiple teams and concepts simultaneously.
- Solid understanding of food, beverages, and retail operations.
- Experience with inventory systems, POS management, and budget control.
- Excellent organizational, communication, and interpersonal skills.
- Adaptable, hands-on, and calm under pressure.
- Obtain valid Manager Serv Safe Certification
APPLY TODAY!
Join Shaver Food Hall and help shape one of New York’s most exciting culinary destinations. As AGM, you’ll lead three unique concepts — Pick & Cheese, The Bodega, and Bodega Bar — within a creative, fast-paced environment that values hospitality, innovation, and teamwork. Enjoy world-class training in London, career growth opportunities, and the chance to be part of a team that’s redefining food hall culture.
We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.
Salary : $70,000 - $90,000