Staffing Coordinator

Job Position: Staffing Coordinator / Scheduler

Hours: Monday to Friday, morning shifts with some evening availability, as necessary

Wage: $58k - $75k per year

Location: Lincolnwood, IL

Job Summary

As our Staffing Coordinator, you will schedule employees for our Catering Events, providing accurate information regarding time, location, uniform, and expectations up to 3 months in advance. 

You will apply the principles of customer service to help build and maintain a staff of people who feel appreciated for what they do, while learning and understanding staff members’ skill sets and placing them in the best position for most potential.

You will be required to take part in a rotating on-call weekend support team, as well as supporting events on-site, as necessary. 

Responsibilities

• Acknowledging new events on a daily basis.

• Maintaining consistent communication with field staff.

• Distributing uniforms and/or event materials such as parking passes, location maps, venue access passes, etc.

• Sending venue security lists in accordance with venue guidelines.

• Assisting with large events by registering staff for shifts.

• Sending welcome emails or text messages to new staff members.

• Organizing field event binders and event materials, including menus, tent cards, and casual labor time sheets.

• Communicating with the sales team to collect staffing needs within 3 months in advance period.

• Managing communication between Event Supervisors and Managers, on high volume of staff for potential areas of concern throughout the year.

• Working with a sense of urgency to manage and address last-minute staffing related alterations, stemming from changes in event parameters and needs.

• Participating in forecasting of labor needs so that staffing needs that are not fulfilled by Food for Thought members are fulfilled by third party partners.

• Scheduling training for new hires ensuring staff completes compulsory event rotation.

Required Qualifications

• Must have conversational proficiency in English and Spanish.

• Ability to thrive when faced with a fast-paced, high-pressure environment.
 • Team player, ready and willing to assist in departmental projects and emergencies.
 • Ability to work empathetically to gain trust of employee base.

Preferred Qualifications

• Strong verbal and written communication skills.
 • Proficiency in Microsoft office applications.
 • Experience in the Catering and/or Customer Service Industry (valuable).
 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work.

 Company Benefits & Perks

• Health, Dental and Vision Insurance

• Accident Insurance & Critical Illness Insurance

• Parental Leave

• 401K Retirement Plan

• Workplace Meal Plan

• Career advancement opportunities

• FFT University - Classes and training designed to enhance your skills in life and on the job and cultivate new ones.

• Referral Programs

• Employee Discounts (Pet Insurance, Entertainment, Travel, and much more.)

Company Values & Culture

• Diverse, inclusive, safe, and motivating workplace

• Employee Growth and Development

• Collaboration & Open Communication

• Sustainability Focus (Product, Packaging, Partners)

Grow with us! - at Food For Thought, instruction, advice, and assistance are always readily available, which is why our average tenure is 6 years. The U.S. average is 4.2 years, while the Hospitality industry average is only 2.1 years!

EEO Statement

Food For Thought provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state, and federal laws and regulations.

E-Verify Participation

Food For Thought participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. 

For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Salary : $58,000 - $75,000