What are the responsibilities and job description for the Patient Care Coordinator position at FontaineMD?
Overview
We are seeking a dedicated and compassionate Patient Care Coordinator to join our healthcare team. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a genuine commitment to patient-centered care. In this role, you will serve as a vital link between patients, healthcare providers, and administrators ensuring smooth administrative operations and a positive experience for all patients. This role is ideal for someone who thrives, in a fast-paced medical office, is very detail oriented, takes pride in organization, efficiency, and creating a welcoming environment.
Responsibilities
Front Office & Patient Experience
- Greet patients warmly and assist them with check-in procedures, ensuring a welcoming atmosphere.
- Schedule appointments accurately, coordinate follow-up visits, and manage patient flow to optimize clinic efficiency.
- Assist with opening and closing the office
- Ensure patient paperwork is completed prior to appointments, assist with appointment confirmations and reminder communications.
- Support data entry including labs, patient records, and chart updates.
- Support medical staff by preparing examination rooms, managing supplies, and handling administrative tasks related to patient care.
- Maintain organization of our provider files and office documentation
Qualifications
- Prior experience working in a medical office setting is highly preferred.
- Strong knowledge of medical terminology and familiarity with healthcare administrative procedures.
- Proven ability to provide exceptional customer service in a fast-paced environment.
- Excellent organizational skills with attention to detail for managing patient information and scheduling.
- Effective communication skills to interact professionally with patients, and staff
- Proficiency in office software applications and familiarity with electronic health record systems. Join our team as a Patient Care Coordinator and play a crucial role in delivering compassionate healthcare support while fostering an efficient and welcoming environment for our patients!
Pay: From $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- medical office: 1 year (Required)
Work Location: In person
Salary : $25