What are the responsibilities and job description for the Banquets | Event Operations and Labor Management Coordinator position at Fontainebleau Florida Hotel, LLC?
Overview
"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART." - Morris Lapidus A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.
Responsibilities
The Event Operations & Labor Management Coordinator supports the Event Management team by coordinating administrative functions, event logistics, and labor management. This role plays a key part in ensuring seamless execution of events by assisting with scheduling, staffing alignment, and operational coordination while maintaining a high level of service for both internal teams and external clients.
Examples of Duties, includes but is not limited to the following:- Provide administrative support to the Event Management team, including scheduling, correspondence, and document management.
- Assist in coordinating and maintaining event calendars, banquet event orders (BEOs), and departmental records.
- Support labor management processes, including scheduling staff, tracking labor hours, and assisting with staffing plans based on event needs.
- Partner with internal departments (banquets, culinary, housekeeping, etc.) to ensure proper staffing and operational readiness for events.
- Assist with organizing pre-convention meetings, site visits, and internal planning sessions.
- Maintain accurate data entry and reporting related to events and labor usage.
- Serve as a point of contact for internal inquiries related to event logistics and staffing coordination.
- Support on-site event operations as needed to ensure smooth execution and guest satisfaction.
- Address guest or client inquiries and escalate concerns to the appropriate manager when necessary.
- Perform other related duties as assigned.
Qualifications
- High school diploma or equivalent required. Some college coursework in hospitality, business, or a related field preferred.
- Minimum of 2–5 years of experience in administrative support, event coordination, or hospitality operations. Experience in labor scheduling or workforce coordination is strongly preferred. Hotel or high-volume event environment experience preferred.
- Strong organizational and time management skills with the ability to prioritize in a fast-paced environment.
- Ability to communicate effectively with internal teams, leadership, and clients.
- Knowledge of event operations and labor coordination preferred.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience with systems such as Delphi, Opera, or similar event management platforms preferred.
- Ability to analyze scheduling needs and support labor planning.
- Strong attention to detail and problem-solving skills.
- Professional demeanor with a service-oriented mindset.