What are the responsibilities and job description for the Sales And Service Specialist position at Fondriest Environmental, Inc.?
Company Description
Fondriest Environmental, located in the Lower Great Lakes and Ohio River Valley region, specializes in selling and servicing environmental monitoring products from leading suppliers such as YSI, NexSens, Hach, Solinst, PME and many more. The company focuses on designing and implementing advanced real-time monitoring systems for reliable data collection and transmission. Fondriest prioritizes providing high-quality equipment that ensures long-term performance and supports environmental professionals with the finest instruments and fieldwork accessories. With a commitment to customer success, the company fosters long-lasting, value-added relationships.
Role Description
This is a full-time, on-site role based in Fairborn, Ohio. As a Sales and Service Specialist, you will manage customer inquiries, provide exceptional customer service, and assist in driving sales. Daily responsibilities include conducting client communications, delivering product training, and supporting sales management activities. You will work closely with customers to ensure their needs are met, maintain strong relationships, and uphold the company’s commitment to quality service.
Qualifications
- Strong Communication and Customer Service skills with the ability to build and maintain client relationships.
- Experience in Sales and Sales Management to meet sales goals and execute effective sales strategies.
- Ability to deliver Training sessions to clients on using products or services effectively.
- Proficient organizational and problem-solving abilities.
- Comfortable with team collaboration and working in an on-site environment in Fairborn, OH.
- Previous experience in environmental monitoring or technical sales is a plus.
- Bachelor's degree in Environmental Science, Business Administration, or a related field is preferred.