What are the responsibilities and job description for the Security Guard/Dispatch position at Fond du Lac Reservation?
- Responsibilities: Examines and becomes familiar with every part of assigned area and reports all obstructions or issues that endanger the safety of the public and employees at the Black Bear Casino Resort.
- Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.
Patrols assigned areas to prevent crime, protect company assets and property, report any disturbances, violations of the law; any suspicious activity or persons, and assists the public.
Prepares necessary repots relating to all incidents encountered in a manner acceptable for outside distribution.
Dispatches security personnel as assigned to key areas of the Black Bear Casino Resort complex and hotel through phone and radio communications.
Provide superior customer service to all internal and external customers in compliance with Black Bear’s customer service standards.
Maintains peace and order at all entrances.
Maintains a special awareness of fire and other safety hazards.
Evaluates emergency measures for evacuation of assigned areas
Administers first aid as necessary.
Reports any disorderly patrons.
Reports all accidents, incidents and unsafe conditions to supervisor.
Reports employee theft, unusual behavior or irregularities.
Performs traffic control duty when necessary.
Performs video surveillance to observe and identify security risks and possible area of loss.
Maintains security video surveillance, phone and radio communications.
Responsible for the notification of local law enforcement agencies and medical agencies during emergency situations at the Casino.
Submits all reports to Security Floor Supervisor and Security Manager; ensures that Security Floor Supervisor are aware and informed of all situations.
Provides general patrol of assigned area of the interior of casino and hotel.
Prevents unauthorized admittance of alcoholic beverages on the premises of the casino.
Protects money areas and executive offices.
Properly identifies all employees entering money areas.
Provides money escort services.
Maintains crowd control.
Monitors special activities.
Maintains radio communications.
Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
Must attend all mandatory department trainings.
Must attend all required Title 31 and/or SARC trainings.
Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
Maintains a clean and organized work area.
- Qualifications: No drivers license is required.
- Subject to inside and outside environmental conditions, including noise, dust and working in a potentially smoking environment.
Ability to work with the public is required.
Ability to communicate and supervise areas and groups of people and to act responsibly in an emergency situation is preferred.
Training in emergency first aid is preferred.
Previous experience as a Security Officer is preferred.
Operations are conducted seven days a week; 24 hours a day; and on holidays.
Ability to communicate effectively orally and in writing is required.
Ability to work independently and establish priorities is required.
Attention to detail and accuracy is required.
Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.
PHYSICAL REQUIREMENT:
Ability to withstand prolonged standing, stretching, bending and kneeling without restriction.
Must be able to lift at least 20 lbs and push, pull or drag up to 50 lbs.
T he Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang ( Where the water stops ), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse , supportive , and inclusive workforce that employs Fond du Lac Band members, native peoples , and those from our surrounding communities .
As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promot es our language, culture, and the preservation of our natural resources .
The Fond du Lac Band is a n employer that cultivate s the growth of our employees and our programs ; a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac O rdinance #12/94 (TERO).
Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.
Salary : $19 - $21
