Team Member (Part-Time)

Follett Higher Education is a leading educational service provider and omnichannel retailer supporting students, faculty, and parents with essential academic resources. With a network of over 1,000 physical and eCommerce collegiate retail stores, Follett Higher Education serves more than 6 million students across North America. The company is dedicated to enhancing the academic experience by offering course materials, learning tools, and retail services. Follett is committed to fostering education and community engagement for long-term success.

This part-time, on-site Team Member role is based in Wichita Falls, TX. The Team Member will assist customers with locating and purchasing textbooks, merchandise, and school supplies. Daily responsibilities include stocking shelves, ringing up sales, maintaining a clean and organized store environment, and providing exceptional customer service. The role also involves assisting with store setups, promotional displays, and inventory control efforts while supporting the team in daily operational tasks.

• Customer Service and Communication: Strong interpersonal and communication skills to assist and engage with customers effectively.
• Sales and Merchandising: Basic retail sales skills, attention to detail in stocking and organizing store items, and ability to create appealing displays.
• Team Collaboration and Reliability: Capacity to work collaboratively with team members and a commitment to punctuality and dependability.
• Adaptability and Problem-Solving: Ability to handle a fast-paced environment, resolve customer issues, and adapt to various tasks.
• General Qualifications: Availability to work flexible hours, including evenings and weekends, and physical ability to stand, walk, and lift items as needed.