What are the responsibilities and job description for the Campus Store Part-Time Team Lead position at Follett Higher Education?
Company Description
Follett Higher Education is a leading provider of educational services and an omnichannel retailer dedicated to enhancing academic experiences. With a network of over 1,000 physical and online collegiate retail stores across North America, Follett supports more than 6 million students, as well as faculty, staff, parents, and fans. The company offers a diverse range of learning tools, course materials, and retail products that contribute to academic success. Follett is committed to supporting education and fostering a dynamic learning environment.
Role Description
The Campus Store Part-Time Team Lead will oversee daily store operations, ensuring a smooth and efficient customer experience. Responsibilities include assisting customers, supporting retail sales, organizing store inventory, and training team members. The role requires clear communication with both customers and staff to maintain a welcoming and organized store environment. This is a part-time, on-site position located in Petersburg, VA.
Qualifications
- Strong Communication and Customer Service skills to effectively address customer needs and provide support to team members.
- Experience in Retail Sales and the ability to assist customers with product inquiries and purchases.
- Exceptional Organization Skills to manage inventory and maintain an orderly store environment.
- Competency in Training and mentoring team members to ensure high team performance.
- Ability to work collaboratively and adapt to a fast-paced retail environment.
- Previous retail or leadership experience is preferred but not required.