What are the responsibilities and job description for the Customer Finance Partner position at FOCUSPOINT?
Position: Customer Finance PartnerFull-time Remote San Francisco, CA New York, NYCompensation: $150K – $190K competitive equityAbout the RoleFocusPoint is partnering with a high-growth technology client to identify a Customer Finance Partner. This role is ideal for finance professionals who thrive at the intersection of technical expertise, customer engagement, and strategic impact. You will serve as a trusted partner to clients, guiding them through onboarding, implementation, and adoption of modern financial planning solutions.What You’ll Be DoingLead customers through implementation, onboarding, and adoption, ensuring success from setup through scale.Conduct 2–4 high-impact customer sessions daily, including hands-on modeling and training calls.Build and refine financial models such as forecasts, balance sheets, income statements, and scenario analyses.Collaborate with internal product and success teams to continuously improve the onboarding experience.Measure and drive outcomes like time-to-value, customer retention, and user independence.What We’re Looking ForFinance & Technical ExpertiseDeep understanding of financial statements, forecasting, and scenario analysis.Comfort working with SQL and structured data.Experience in SaaS onboarding, consulting, or FP&A roles.Familiarity with tools such as HubSpot and Notion.Soft SkillsExceptional communication and relationship-building abilities.Strong analytical instincts with a problem-solving mindset.Ability to prioritize and adapt in a dynamic, fast-moving environment.How Success Will Be MeasuredSpeed to Value: How quickly customers realize measurable impact.Retention & Engagement: Long-term relationships built on trust and results.Customer Independence: Clients who confidently operate their own models.Candidate Profile3–6 years of experience in financial forecasting and scenario planning within consulting, internal finance, or deal desk roles (PE/VC preferred).Bachelor’s degree in Finance or related field.Prior experience working with external customers in a tech startup or consulting environment.Why JoinThis is a unique opportunity to:Help finance teams operate as strategic partners rather than spreadsheet managers.Work on the frontier of fintech and business intelligence.Apply your finance background in a cutting-edge technology environment.Engage with world-class customers and contribute to a platform that is reshaping how businesses plan and collaborate.Additional DetailsRemote work policy: US-based candidates only.Visa sponsorship: Not available.Employment type: Full-time.FocusPoint is proud to represent this client in their search for a Customer Finance Partner. If you’re ready to combine your finance expertise with customer-facing impact in a fast-moving environment, we’d love to hear from you.How to ApplyTo ensure confidentiality and alignment with our client’s hiring process, all applications must be submitted through FocusPoint. Please do not attempt to contact the client directly. Interested candidates should reach out to FocusPoint’s recruitment team with any questions.
Salary : $150,000 - $190,000