What are the responsibilities and job description for the Virtual Meeting Manager position at Focused Management, Inc.?
Our firm, Focused Management, Inc. (FMI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and, Software Engineering Institute (SEI) – CMMI Maturity Level-3 Services Rated Company and we handle a wide range of government contracting opportunities. www.focusedmgmtinc.com
FMI seeks to provide comprehensive End User Support Services to the Health Resources and Services Administration (HRSA) in support of its mission to improve health and achieve health equity through access to quality services, a skilled health workforce, and innovative programs. This 6-year contract opportunity.
POSITION: Virtual Meeting Manager
LOCATION: Hybrid / Rockville, Maryland / Washington, DC
SUMMARY /GENERAL DESCRIPTION OF RESPONSIBILITIES:
Required Qualifications
The Virtual Meeting Manager provides administrative and technical support for Microsoft Teams, Zoom for Government, and other collaboration platforms to ensure reliable and secure virtual meetings. Responsibilities include scheduling, setup, live monitoring, and basic troubleshooting for HRSA hosted meetings and webinars. Manages HRSA’s enterprise communications and collaboration platforms, including, Teams Phone, mobile devices, and conference room audio/visual systems, and provides live assistance for virtual meetings to ensure secure and reliable communications.
Overseas all virtual and hybrid meeting support operations, including Teams, Zoom for Government, and conference-room technology. Coordinates with the government customer to schedule, test, and execute high-visibility meetings and events. Responsible for ensuring quality, availability, and issue resolution for all supported sessions, as well as maintaining associated ServiceNow knowledge base articles.
Required Qualifications
- U.S. Citizenship
- Ability to obtain and successfully maintain Active Public Trust Clearance
- Extensive skills and experience with ServiceNow, Teams, Zoom for Government, mobile devices, audio/visual systems, VTC, Microsoft Office Suite
Communication & Teamwork
- Strong interpersonal skills to work effectively with business partners, vendors, and clients.
- Clear verbal and written communication skills to collaborate with various groups and explain concepts.
- Ability to work as part of a team and support organizational objectives.
Education
Bachelor’s degree in a related business field, or 4 years of experience in lieu of degree
Job Types: Full-time, Contract
Pay: $115,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Preferred)
Experience:
- VTC : 3 years (Required)
- Microsoft Teams: 4 years (Required)
- Zoom: 3 years (Required)
- conference room technical support: 3 years (Required)
- ServiceNow: 3 years (Required)
- troubleshooting network connectivity: 2 years (Required)
Security clearance:
- Secret (Preferred)
Work Location: Hybrid remote in Rockville, MD 20857
Salary : $115,000 - $120,000