OnSite Supervisor

Position Summary

Mon-Thur 3:30PM-2:30AM

The Onsite Supervisor is responsible for managing the day-to-day operations of contingent workforce employees at a client location. This role serves as the primary point of contact between the client and the staffing agency, ensuring workforce productivity, attendance, safety, and overall satisfaction.

Key Responsibilities

Workforce Management

• Supervise and coordinate daily activities of temporary employees onsite
• Monitor attendance, tardiness, and absenteeism; address issues in real time
• Conduct shift start meetings and communicate daily goals and expectations
• Ensure proper headcount is maintained to meet client production needs

Client Relationship Management

• Act as the primary liaison between client leadership and staffing agency
• Maintain strong communication regarding performance, staffing levels, and operational needs
• Address client concerns quickly and implement corrective actions

Employee Relations

• Coach, counsel, and discipline employees as needed
• Handle employee concerns, questions, and conflict resolution
• Support onboarding, orientations, and training for new hires
• Promote a positive work environment focused on engagement and retention

Performance & Productivity

• Track and report KPIs such as attendance, turnover, and productivity
• Identify performance gaps and implement improvement strategies
• Ensure employees are meeting quality and production standards

Safety & Compliance

• Enforce all workplace safety policies and procedures
• Conduct safety observations and report incidents promptly
• Ensure compliance with company policies, client rules, and labor laws

Administrative Duties

• Maintain accurate employee records and timekeeping
• Generate daily, weekly, and monthly reports
• Coordinate scheduling and workforce planning

Qualifications

• High school diploma or GED required; Associate’s or Bachelor’s preferred
• 1–3 years of supervisory or leadership experience (staffing or warehouse preferred)
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office (Excel, Outlook, etc.)
• Bilingual (English/Spanish) is a plus

Work Environment

• Primarily based at client site (warehouse, distribution center, or manufacturing facility)
• Requires standing, walking, and being active throughout the shift
• May require flexible hours, including early mornings, evenings, or weekends

Pay: $21.00 - $23.00 per hour

Work Location: In person

Salary : $21 - $23