Community Coordinator

FOCUS Office Suites is a thriving modern workspace in Huntersville, NC and we are looking for our next leader – Community Coordinator – to support members in our community. So, if you’re looking for a part-time position (20-25 hours/week), we’d love for you to reach out to us. As you’ll see, this is an exciting opportunity with lots of upside – both personally and professionally. 

Title: Community Coordinator

Reporting Relationship: This position will report directly to Operating Partner at FOCUS Office Suites

Primary Location: 9541 Julian Clark Avenue, Huntersville, NC 28078

Job Description: The Community Coordinator at FOCUS Office Suites serves as a main point person onsite in Huntersville, NC. Their primary goals are to create a dynamic community, maintain a comfortable and approachable facility, provide excellent customer service by building strong relationships within Mecklenburg County and across the greater Charlotte area.

Administrative Tasks:

• Support the community
• Greet members/visitors, respond to emails, accept packages, sort snail mail, etc. 
• Manage campus inventory and procurement for special events 
• Utilize coworking software to manage the space and membership details (will be trained, not complicated)
• Prepare membership reports and help to manage a monthly budget 
• Schedule/organize outside events including rentals at night or on the weekends 

Member Support: 

• Troubleshoot any facility, equipment, or supply issues that impact members 
• Conduct tours and provide information to prospective new members 
• Conduct new member onboarding and introductions to other community members (as needed)
• Host onsite events for additional revenue (as needed)
• Work to fix any operational/technological issues

Facilities/Operations:

• Keep the space looking great by cleaning up, emptying the dishwasher, and stocking the kitchen (as needed daily or weekly) 
• Manage the facility on a daily basis including opening and closing of the building, making coffee, program setup, and teardown, etc. 
• Manage and execute weekly and monthly maintenance rhythms 
• Manage inventory, technology, equipment, and other amenities for a smooth member experience
• Manage all facility maintenance with vendors and subcontractors
• Streamline facility maintenance 

The ideal candidate has: 

• An outgoing personality and is an initiator of relationships 
• Enjoys talking with people and getting to know them
• Has experience in community-building 
• Experience in hospitality or a related field that can demonstrate the ability to multitask while keeping a focus on customer experience
• A positive attitude and keen focus on hospitality
• An intuitive ability to calmly and quickly solve problems
• A desire and ability to provide excellent customer experience 
• A knack for organization, time management, and prioritizing tasks 
• Excellent interpersonal communication skills 
• Ability to work independently and take initiative 

Hourly Pay: $20-22/hour for hours worked, initially 20 hours/week total with the opportunity to increase as mutually agreed upon (to be paid in installments on a bi-monthly basis)

To apply, email your Cover Letter and Resume to crinehart@focusofficesuites.com. If you have any questions, please do not hesitate to contact me directly. Your expected hire date will be as soon as possible. 

We look forward to having you on our team!

Sincerely,

CLARK N RINEHART

Operating Partner

FOCUS Office Suites

crinehart@focusofficesuites.com