What are the responsibilities and job description for the Operations Leader position at Focus Group Services LLC?
Panda Express - Focus Group Services LLC in Wichita Falls, TX is looking for one operations leader to join our 10 person strong team. We are located on Interstate 240. Our ideal candidate is self-driven, ambitious, and reliable.
Summary of Job Scope and Expectations:
The Operations Leader (OM) position is responsible for the successful operations of a single store, with accountability for:
• Ensuring Workability, Intensity & Integrity
• Upholding high Operations standards and being the best
• Achieving store financial targets
• Being a Team Builder & Trusted Leader: Managing and directing the work of store Associates
• Recruiting and hiring store Associates
• Training, coaching, developing, and disciplining store Associates
• Providing for the safety and security of Guests and Associates
• Building emotional connection with Guests through Food, Service & Ambiance
• Responding to Guest and Associate complaints and consulting with other company resources as necessary
• Ensuring the delivery of exceptional Guest experiences
• Promoting brand awareness
• Community Outreach
• The OM manages a successful store in fulfillment of the Panda 2020 vision. Essential functions: The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required