Front Desk Receptionist

Job Overview

We are seeking a dynamic and friendly Front Desk Associate to be the welcoming face of our optometry clinic. In this vital role, you will serve as the first point of contact for visitors and clients, manage incoming calls, and support daily administrative operations. Your enthusiasm, organizational skills, and professionalism will help create a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your office management skills while contributing to a vibrant team environment.We are seeking a dedicated and professional Front Desk Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role is essential in ensuring smooth daily operations by managing front desk activities, providing exceptional customer service, and supporting administrative functions. The successful applicant will demonstrate proficiency with office management tools, multitasking capabilities, and a commitment to creating a positive environment for clients and staff alike.

Duties

• Greet visitors warmly, promptly and direct them appropriately, ensuring a professional and friendly atmosphere at all times
• Answer multi-line phone systems promptly, providing excellent customer service and routing calls efficiently
• Manage appointment scheduling and calendar management using productivity software.
• Handle data entry tasks accurately within EHR program.
• Support office management duties such as filing, document proofreading, and maintaining office supplies
• Assist with client communication via phone, email, or in person to address inquiries or provide information
• Utilize computer skills to perform word processing, maintain records, and support administrative projects effectively and confidentially.
• Provide customer support by addressing inquiries, resolving issues, and offering information about services or products.

Experience

• Prior clerical or office experience demonstrating strong organizational and multitasking abilities
• Proficiency with Microsoft Office Suite including Word, Excel (spreadsheets), and Outlook for communication and scheduling
• Experience with data entry, filing systems, and general administrative tasks in a professional setting
• Excellent customer service skills with the ability to communicate clearly via phone and in person
• Familiarity with Vision and Medical insurance is a plus.
• Demonstrated ability to manage time efficiently, prioritize tasks, and maintain attention to detail in a fast-paced environment

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $17 - $19