What are the responsibilities and job description for the Account Manager position at Focal Pointe?
What if your job was not just managing accounts, but truly partnering with clients to make their properties better every season?
At Focal Pointe, our Account Managers are the trusted partner for our clients. You are the person they call when they need guidance, solutions, and someone who genuinely cares about their property and their experience.
This role is perfect for someone who thrives in customer relationships, notices the details others miss, and takes pride in making things right. If you naturally go above and beyond for people, you will fit right in here.
Our team believes great landscapes start with great relationships.
What You Will Do
As an Account Manager, you will serve as the primary contact for a portfolio of commercial landscape clients throughout the Oklahoma City region.
Your focus will be building long-term relationships while helping clients improve and enhance their properties.
You will:
- Build strong relationships with clients and serve as their trusted advisor
- Visit properties regularly to ensure quality and identify opportunities for improvement
- Recommend landscape enhancements that improve appearance, function, or efficiency
- Collaborate with our Operations team to ensure crews have what they need to succeed
- Lead client budget conversations and help plan future landscape investments
- Help resolve concerns quickly while maintaining a high level of client satisfaction
- Partner with our Accounts Receivable team to support timely payments
- Attend occasional client events and community networking opportunities
- Support winter snow operations when needed
What Makes Someone Successful in This Role
We are looking for someone who:
- Has 3–5 years of experience in customer service, account management, property management, hospitality, or a related field
- Takes ownership and naturally works to make things right for clients
- Builds trust easily and enjoys developing long-term relationships
- Communicates clearly and professionally
- Notices the small details that make a big difference
- Can manage multiple priorities and stay organized
- Is comfortable learning new technology and systems
- Has a valid driver’s license with an approved driving record
- A bachelor’s degree or equivalent experience is preferred
Why People Build Careers at Focal Pointe
We believe in taking care of our team so they can take care of our clients.
Our Account Managers receive:
- Competitive compensation: $75K–$120K total earnings
- Company vehicle
- Cell phone stipend
- Manager uniform allowance
- Medical, dental, vision, and life insurance
- 401(k) with company match
- Paid time off 6 paid holidays
- Continuous education
This role also offers clear career growth opportunities.
About Focal Pointe
Focal Pointe is a commercial landscape company focused on delivering exceptional service and building long-lasting partnerships with our clients. Our team is passionate about creating beautiful, well-maintained properties while maintaining a culture where people support each other and take pride in their work.
Learn more about us at www.yourfocalpointe.com
Salary : $75,000 - $120,000