Demo

Account Manager, Personal Insurance

FNIC
Plano, IL Full Time
POSTED ON 1/9/2026
AVAILABLE BEFORE 3/9/2026

Description

Are you looking for?

  • Time back in your day
  • Flexible schedule including work-from-home options
  • Paid time off
  • Fun working environment 
  • Tuition reimbursement 
  • Growth & development

One thing we’re always asking ourselves is: why do people think the insurance industry is “boring?” Spend one day in an Account Manager’s shoes and you’ll find that they are always up for a challenge and love building relationships with our clients while constantly growing and expanding their insurance know-how. We’re currently looking for a Account Manager, Personal Insurance who will work with producers and carriers to provide exceptional service to our clients.


What’s the work like?

  • Market new and renewal business
  • Assist in the sales process of personal insurance products
  • Enter and maintain underwriting and marketing information in appropriate database
  • Receive, document and process all insureds’, producers’ and insurance companies’ requests for service and submit information to insurance companies in a timely manner
  • Conduct annual coverage surveys and recommend/sell additional coverage and/or increases in limits
  • Review new business, renewals and endorsements to ensure items are received as ordered while following agency procedures
  • Obtain expiration dates for additional policies on all mono-line accounts
  • Maintain accurate and complete client activity information in the agency management systems
  • Incorporate the capabilities of the agency management systems into daily workflow
  • Maintain knowledge of current underwriting and policy provisions, including binding authority, of contracted insurance carriers
  • Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI) and credit information
  • Maintain effective communication with producers to keep them informed of all important activities on respective accounts
  • Service personal lines accounts in a manner to eliminate gaps in coverage to reduce E&O exposures
  • Maintain, develop, and pursue technical knowledge through newsletters, bulletins, seminars, trade publications or other educational opportunities
  • Maintain regular and consistent attendance
  • Any other special projects and duties as assigned

Okay, so what’s in it for me?

While we expect a lot from our employees at FNIC, we also provide a lot in return.

  • Competitive Pay: We strive to pay our employees a competitive market compensation 
  • Benefits: You’re covered: health, dental, vision, HSA with employer contributions, 401k, employer-paid short-term & long-term disability, life insurance
  • Dress: Dress for your day – bring your whole self to work so you can be as comfortable at work as you are in your personal life. 
  • Flexibility: Time back in your day? We got you. A 37.5 work week and telecommuting options as well as Freestyle PTO. 
  • Wellness: Stretch away the stress every morning or night with our in-office gym or workout classes. Mental health resources - EAP
  • Education: Like to go back to school? Learn something new? We’ll provide tuition reimbursement to support you in your goals. 
  • Fun working environment: Who likes a boring working environment? No one. We have plenty of fun with frequent company outings, food days, and fun competitions to name a few! 


Requirements

What do I need to know?

 

  • A valid Driver’s License and a Resident Property & Casualty Agent’s license (or the commitment to obtain one).
  • Professional designations such as AAI, CIC, CPCU, or CISR are preferred.
  • A strong understanding of personal lines insurance products, coverage, and rating procedures.
  • Excellent communication and organizational skills, with sharp attention to detail and a respect for confidentiality.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and general office technology, including computers, phones, and copiers.
  • Dependable and consistent, with a commitment to professional conduct, adherence to company policies, and maintaining positive working relationships.
  • High school diploma or equivalent required
  • 3 years of personal lines or insurance product experience preferred.

Salary : $45,000 - $55,000

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