What are the responsibilities and job description for the Digital Fraud Specialist position at FNBT - First National Bank Texas?
- Investigate Digital Banking fraud alerts
- Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters
- Complete tasks accurately and timely
- Make decisions on routine issues and complete assigned tasks in accordance with company policy, department procedures and assigned approval limits
- Regular and predictable attendance and punctuality
- Other tasks as assigned
Physical Requirements:
- Must be able to remain in a sitting stationary position for extended periods of time
- Constantly operate a computer and other office machinery
- Ability to lift up to 25 pounds
- Position level dependent upon experience
FNBT is an Equal Opportunity Employer
Requirements:
- High school diploma or equivalent
- At least 18 years of age
- Working knowledge of Microsoft office and general office equipment
- Ability to communicate in a professional manner verbally and in writing
- Ability to work independently to meet deadlines but remain flexible
- Well-organized, with sharp attention to detail
- Capacity to work with frequent interruptions and perform repetitive tasks
- Demonstrate emotional control under stress and strict deadlines
- Strong customer service skills (both internal and external customers)
- Must successfully pass background investigation according to company policy
- Must be able to get along with co-workers and work effectively in a team environment
Benefits:
Health Insurance, 401K Plan, Maternity & Paternity LeaveSalary : $34,371 - $55,308